Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox will not launch

  • 1 risposta
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di cor-el

jbritchford
jbritchford
more options

Recently Firefox stopped working on my parent's computer, and I haven't been able to fix it - it simply won't launch.

I have tried a clean installation, creating a new profile, and running in safe mode (using the run commands), but none of these have done anything. In fact, even when I attempt to run the profile feature or safe mode, these will not launch either.

Firefox does not appear in the task manager, and as far as I know this problem has not arisen after any kind of update or plugin/addon installation.

Can anyone help?

This is on a 32 bit Win XP computer.

Recently Firefox stopped working on my parent's computer, and I haven't been able to fix it - it simply won't launch. I have tried a clean installation, creating a new profile, and running in safe mode (using the run commands), but none of these have done anything. In fact, even when I attempt to run the profile feature or safe mode, these will not launch either. Firefox does not appear in the task manager, and as far as I know this problem has not arisen after any kind of update or plugin/addon installation. Can anyone help? This is on a 32 bit Win XP computer.

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
more options

Did you check the security software on that computer?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also;