Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Archiviato

when trying to watch a video on youtube and other sites it will play but all u see is a green screen....why is this?

Firefox Risoluzione dei problemi
kuenz187 risposto
kuenz187
kuenz187

video plays have uninstalled and reinstalled flash player with no result....added realplayer....no result.....ran avast ccleaner and mallwarebytes and no results....reset firefox to default settings and no result

video plays have uninstalled and reinstalled flash player with no result....added realplayer....no result.....ran avast ccleaner and mallwarebytes and no results....reset firefox to default settings and no result

Tutte le risposte (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

A green screen usually means the the player failed to create a proper video overlay wind and that you only see the green place holder.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
kuenz187
kuenz187 Utente che ha posto la domanda

Disabling the hardware acceleration in the flash plugin fixed it