Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Archiviato

Updated to 15.0 and will not even start.

Firefox
user633449 ha risposto 14 anni fa
bstites_34
bstites_34

So Firefox updated me last night to 15.0 so it loaded and wanted to restart the browser. So I let it do it's thing and attempted to reopen it and it acted like it wanted to open, but did not. A window didnt even pop up. I restarted my laptop several times and that did not do the trick. I even tried downgrading and still nothing.

Is it a problem on my computer or is it a problem with Firefox?

Thanks!

So Firefox updated me last night to 15.0 so it loaded and wanted to restart the browser. So I let it do it's thing and attempted to reopen it and it acted like it wanted to open, but did not. A window didnt even pop up. I restarted my laptop several times and that did not do the trick. I even tried downgrading and still nothing. Is it a problem on my computer or is it a problem with Firefox? Thanks!

Tutte le risposte (3)

bstites_34
bstites_34 Utente che ha posto la domanda

You guys can disregard. I figured it out

user633449
user633449

Try this:

  1. Uninstall Firefox from your control panel. Make sure you don't delete your personal data.
  2. go to C, Program files (it may be called program files(x86)), delete the Mozilla Firefox folder
  3. open Internet Explorer, and go to www.getfirefox.com. Reinstall Firefox.
user633449
user633449

Can I ask what you did to figure this issue out? To help out future users :) Thank you!