After upgrade to 9.01 startup of firefox gives error message MOZCRT19.dll was not found
After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem".
Well, re-installing does not fix this problem!
I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.
Soluzione scelta
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
See this for a similar issue caused by ZoneAlarm:
- [/questions/880050]
- http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
Tutte le risposte (3)
Which security software (firewall, anti-virus) do you have?
I do run ZoneAlarm version 10.0.241.000 which comes with Anti-Virus/Spam/Spam/Phishing/Spyware
Soluzione scelta
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
See this for a similar issue caused by ZoneAlarm: