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Firefox crashes while loading Gmail

  • 10 risposte
  • 23 hanno questo problema
  • 1617 visualizzazioni
  • Ultima risposta di Vivek

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Gmail Inbox keeps crashing immediately after "loading" progress bar reaches 100% (Before Inbox is displayed) Firefox 7.0.1 on Windows 7 x64

Soluzione scelta

It has been a while since I posted this problem. Thank you all for your help. I backed up my bookmarks and made a list of my favorite add-ons and re-installed Firefox. Since the updates to version 8 and 9, I have had no problems. Sometimes a fresh start is required :)

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Tutte le risposte (10)

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While loading please try clicking the link 'Load basic HTML' on the top right.

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Thanks for your answer Vivek, I do know that option is available but I'd like to use Gmail in it's full vibrant form and I hope firefox releases a fix for this!

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-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Check and tell if its working.

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Clearing the cookies and cache don't seem to solve the problem as I feared. I've also submitted multiple error reports on this issue and have seen at least 2-3 other users having this problem. I fear it could be an exception caused due to some issue between the Operating System and Firefox.

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'Load basic HTML' works. Thank you. However, I agree with prashanthr about wanting to use Gmail is I usually would. Also, Firefox crashed when I clicked 'Get Add-Ons'.

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I wonder if doing a clean uninstall and reinstall of Firefox will fix whatever is overflowing in the internal stack.

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Did you perform the suggestions mentioned in the article provided in my previous reply ??

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Soluzione scelta

It has been a while since I posted this problem. Thank you all for your help. I backed up my bookmarks and made a list of my favorite add-ons and re-installed Firefox. Since the updates to version 8 and 9, I have had no problems. Sometimes a fresh start is required :)

Modificato da Prashanth R il

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Hi Prashanth, welcome back and thanks for the helpful info.