Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Is there a solution to the Webroot/Firefox v5 conflict?

  • 1 risposta
  • 11 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Hasan

Ghousey
Ghousey
more options

I am continually prompted to update my 4.0.1 v of Firefox w 5.0. When I attempt to do that, I receive a message about a possible conflict with my Webroot security software, so I cancel the upgrade. Lately I have experienced problems with the firefox web page "freezing". Is this due to the version I am using? I don't want to compromise my systems security with the 5.0 version if I must disable my Webroot. Any suggestions/solutions?

I am continually prompted to update my 4.0.1 v of Firefox w 5.0. When I attempt to do that, I receive a message about a possible conflict with my Webroot security software, so I cancel the upgrade. Lately I have experienced problems with the firefox web page "freezing". Is this due to the version I am using? I don't want to compromise my systems security with the 5.0 version if I must disable my Webroot. Any suggestions/solutions?

Tutte le risposte (1)

Hasan
Hasan
more options

-> Tap ALT key or press F10 to show the Menu Bar

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

Check and tell if its working.