Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After installing the most recent Firefox update, none of my addons work.

  • 2 risposte
  • 9 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di CFox

more options

Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it.

No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc...

Could this be related to Panda Cloud Anti Virus?

Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it. No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc... Could this be related to Panda Cloud Anti Virus?

Tutte le risposte (2)

more options

Try resetting the Extension Manager. With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.

Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application

Profile location:
http://kb.mozillazine.org/Profile_folder

You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx

more options

That worked great.

Thank You