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Firefox 3.6.3 downloaded then installation frooze

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AnonymousUser
AnonymousUser

I started downloading firefox 3.6.3, and the loading bar showed a full download. then the update halted and did not install. Going back to the menu, it offers to continue the download and a download window opens but nothing happens. Windows Vista.

This happened

Not sure how often

== Today (05/07/2010)

I started downloading firefox 3.6.3, and the loading bar showed a full download. then the update halted and did not install. Going back to the menu, it offers to continue the download and a download window opens but nothing happens. Windows Vista. == This happened == Not sure how often == Today (05/07/2010)

Tutte le risposte (3)

TXGuy
TXGuy

Your user-agent in your post shows that you have version 3.6.3:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/~~red:3.6.3~~ (.NET CLR 3.5.30729)

See: https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version

AnonymousUser
AnonymousUser Utente che ha posto la domanda

Ooops, fearing some sort of corruption on the machine (laptop) which had the problem, I send the message from my other machine (desktop). Without thinking (senior moment here), I used the troubleshooting info from the desktop.

My apologies.

cor-el
cor-el
  • Moderator

See http://kb.mozillazine.org/Software_Update (Software Update not working properly) Remove the files in the updates and updates\0 folder:

Vista/Win7: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates) C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)