Thunderbird non si carica su Apple Tahoe 26.6.2
Buongiorno, dopo l'ultimo aggiornamento del sistema operativo, Thunderbird si avvia, chiede la password e poi si blocca con la rotella che gira e gira e gira… Segue parte del resoconto C'e' soluzione? Grazie Marco
Date/Time: 2026-09-01 10:12:53.603 +0200 End time: 2026-09-01 10:17:33.829 +0200 OS Version: macOS 26.6.2 (Build 25G83) Architecture: arm64e Report Version: 72 Incident Identifier: B1E3E217-82B8-4546-8E04-A6B6FE6D712C Share With Devs: Yes
Data Source: Stackshots Shared Cache: F2E86C53-6052-388B-BA71-5A0C9B569413 slid base address 0x183560000, slide 0x3560000 (System Primary) Shared Cache: 7BD04242-D730-3164-8EB8-8650F163CA21 slid base address 0x7ff801c70000, slide 0x1c70000 (Rosetta) Shared Cache: 782F9475-E902-368D-8FAF-811BFE4C2832 slid base address 0x19dac4000, slide 0x1dac4000 (DriverKit) Shared Cache: F2E86C53-6052-388B-BA71-5A0C9B569413 slid base address 0x185ffc000, slide 0x5ffc000
Command: thunderbird Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 154.0 (15426.8.18) Team ID: 43AQ936H96 Is First Party: No Beta Identifier: A3BB21EF-375D-59D0-81A6-F15A93C7B70C Architecture: arm64 Parent: launchd [1] PID: 25935 Time Since Fork: 295s
Event: hang Duration: 280.23s Duration Sampled: 2.10s (process was unresponsive for 278 seconds before sampling) Steps: 21 (100ms sampling interval)
Hardware model: MacBookPro17,1 Active cpus: 8 Memory size: 16 GB HW page size: 16384 VM page size: 16384 Shared cache residency: 20.88% (1158.89 MB / 5551.31 MB)
Time Since Boot: 701s Time Awake Since Boot: 701s Time Since Wake: n/a (machine hasn't slept)
Fan speed: 1182 rpm Total CPU Time: 3.561s (6.4G cycles, 5.8G instructions, 1.11c/i, 1.81GHz avg) Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2 Free disk space: 26.74 GB/460.43 GB, low space threshold 3072 MB Vnodes Available: 79.64% (200139/251308) Models: none
Preferred User Language: it-IT Country Code: IT OS Cryptex File Extents: 8545
Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting
Heaviest stack for the main thread of the target process:
21 start + 6992 (dyld + 132324) [0x1836944e4] 21 ??? (thunderbird + 2992) [0x100978bb0] 21 ??? (XUL + 80126108) [0x14360a09c] 21 ??? (XUL + 80124912) [0x143609bf0] 21 ??? (XUL + 80123148) [0x14360950c] 21 ??? (XUL + 78889268) [0x1434dc134] 21 ??? (XUL + 67718768) [0x142a34e70] 21 ??? (XUL + 67714076) [0x142a33c1c] 21 -[NSApplication run] + 368 (AppKit + 180540) [0x187f4513c] 21 ??? (XUL + 67714408) [0x142a33d68] 21 -[NSApplication(NSEventRouting) nextEventMatchingMask:untilDate:inMode:dequeue:] + 72 (AppKit + 12379768) [0x188ae7678] 21 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688 (AppKit + 12380524) [0x188ae796c] 21 _DPSNextEvent + 576 (AppKit + 233604) [0x187f52084] 21 _DPSBlockUntilNextEventMatchingListInMode + 228 (AppKit + 7230416) [0x1885fe3d0] 21 _BlockUntilNextEventMatchingListInMode + 48 (HIToolbox + 2400588) [0x190a9414c] 21 ReceiveNextEventCommon + 488 (HIToolbox + 788668) [0x19090a8bc] 21 RunCurrentEventLoopInMode + 320 (HIToolbox + 775520) [0x190907560] 21 _CFRunLoopRunSpecificWithOptions + 532 (CoreFoundation + 1372772) [0x183bee264] 21 __CFRunLoopRun + 820 (CoreFoundation + 510084) [0x183b1b884] 21 __CFRunLoopDoSources0 + 232 (CoreFoundation + 515168) [0x183b1cc60] 21 __CFRunLoopDoSource0 + 172 (CoreFoundation + 515828) [0x183b1cef4] 21 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28 (CoreFoundation + 515936) [0x183b1cf60] 21 ??? (XUL + 67716948) [0x142a34754] 21 ??? (XUL + 67306944) [0x1429d05c0] 21 ??? (XUL + 12152676) [0x13f536f64] 21 ??? (XUL + 12161148) [0x13f53907c] 21 ??? (XUL + 12094952) [0x13f528de8] 21 ??? (XUL + 12068360) [0x13f522608] 21 ??? (XUL + 12076104) [0x13f524448] 21 ??? (XUL + 12096560) [0x13f529430] 21 ??? (XUL + 12213392) [0x13f545c90] 21 ??? (XUL + 12223988) [0x13f5485f4] 21 ??? (XUL + 12213392) [0x13f545c90] 21 ??? (XUL + 12223988) [0x13f5485f4] 21 ??? (XUL + 63014836) [0x1425b87b4] 21 ??? (XUL + 62823148) [0x142589aec] 21 ??? (XUL + 62822336) [0x1425897c0] 21 ??? (XUL + 43727300) [0x1413539c4] 21 ??? (XUL + 43531272) [0x141323c08] 21 ??? (XUL + 43676580) [0x1413473a4] 21 ??? (XUL + 43668116) [0x141345294] 21 ??? (XUL + 43702860) [0x14134da4c] 21 ??? (XUL + 43704852) [0x14134e214] 21 ??? (XUL + 43701312) [0x14134d440] 21 ??? (XUL + 11333612) [0x13f46efec] 21 ??? (XUL + 11339872) [0x13f470860] 21 ??? (XUL + 85376556) [0x143b0be2c] 21 ??? (XUL + 92056924) [0x14416ad5c] 21 ??? (XUL + 92055776) [0x14416a8e0] 21 ??? (XUL + 92054408) [0x14416a388] 21 ??? (XUL + 92085888) [0x144171e80] 21 ??? (XUL + 92055064) [0x14416a618] 21 ??? (XUL + 38993796) [0x140ecff84] 21 ??? (XUL + 33723852) [0x1409c95cc] 21 ??? (XUL + 59369368) [0x14223e798] 21 ??? (XUL + 59372124) [0x14223f25c] 21 ??? (XUL + 59477224) [0x142258ce8] 21 ??? (XUL + 12969896) [0x13f5fe7a8] 21 ??? (XUL + 12911456) [0x13f5f0360] 21 ??? (XUL + 12914800) [0x13f5f1070] 21 mozilla::detail::ConditionVariableImpl::wait_for(mozilla::detail::MutexImpl&, mozilla::BaseTimeDuration<mozilla::TimeDurationValueCalculator> const&) + 56 (libmozglue.dylib + 339448) [0x100afedf8] 21 __psynch_cvwait + 8 (libsystem_kernel.dylib + 17676) [0x183a1f50c] *21 psynch_cvcontinue + 0 (pthread + 17948) [0xfffffe000b56bcbc]
Process: thunderbird (Thunderbird) [25935]
UUID: 4C4C4496-5555-3144-A196-B667FCFE4BEC
Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
Identifier: org.mozilla.thunderbird
Version: 154.0 (15426.8.18)
Team ID: 43AQ936H96
Is First Party: No
Beta Identifier: A3BB21EF-375D-59D0-81A6-F15A93C7B70C
Shared Cache: F2E86C53-6052-388B-BA71-5A0C9B569413 slid base address 0x183560000, slide 0x3560000 (System Primary)
Architecture: arm64
Parent: launchd [1]
UID: 501
Memory Limit: 0MB
Jetsam Priority: 100
Footprint: 657.73 MB
Time Since Fork: 295s
Num samples: 21 (1-21)
CPU Time: 0.104s (185.6M cycles, 109.2M instructions, 1.70c/i, 1.78GHz avg)
Note: Unresponsive for 278 seconds before sampling
Num threads: 53
Note: 2 idle work queue threads omitted
Thread 0x13e75 DispatchQueue "com.apple.main-thread"(1) Thread name "MainThread" 21 samples (1-21) priority 47 (base 47) last ran 281.222s ago
<process frontmost, thread QoS user interactive (requested user interactive), process unclamped, jetsam priority 100 (requested 100, assertion 0), process memory limit 0MB, process received importance donation from WindowServer [437], IO tier 0>
21 start + 6992 (dyld + 132324) [0x1836944e4] 1-21
21 ??? (thunderbird + 2992) [0x100978bb0] 1-21
21 ??? (XUL + 80126108) [0x14360a09c] 1-21
21 ??? (XUL + 80124912) [0x143609bf0] 1-21
21 ??? (XUL + 80123148) [0x14360950c] 1-21
21 ??? (XUL + 78889268) [0x1434dc134] 1-21
21 ??? (XUL + 67718768) [0x142a34e70] 1-21
21 ??? (XUL + 67714076) [0x142a33c1c] 1-21
21 -[NSApplication run] + 368 (AppKit + 180540) [0x187f4513c] 1-21
21 ??? (XUL + 67714408) [0x142a33d68] 1-21
21 -[NSApplication(NSEventRouting) nextEventMatchingMask:untilDate:inMode:dequeue:] + 72 (AppKit + 12379768) [0x188ae7678] 1-21
21 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688 (AppKit + 12380524) [0x188ae796c] 1-21
21 _DPSNextEvent + 576 (AppKit + 233604) [0x187f52084] 1-21
21 _DPSBlockUntilNextEventMatchingListInMode + 228 (AppKit + 7230416) [0x1885fe3d0] 1-21
21 _BlockUntilNextEventMatchingListInMode + 48 (HIToolbox + 2400588) [0x190a9414c] 1-21
21 ReceiveNextEventCommon + 488 (HIToolbox + 788668) [0x19090a8bc] 1-21
21 RunCurrentEventLoopInMode + 320 (HIToolbox + 775520) [0x190907560] 1-21
21 _CFRunLoopRunSpecificWithOptions + 532 (CoreFoundation + 1372772) [0x183bee264] 1-21
21 __CFRunLoopRun + 820 (CoreFoundation + 510084) [0x183b1b884] 1-21
21 __CFRunLoopDoSources0 + 232 (CoreFoundation + 515168) [0x183b1cc60] 1-21
21 __CFRunLoopDoSource0 + 172 (CoreFoundation + 515828) [0x183b1cef4] 1-21
21 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28 (CoreFoundation + 515936) [0x183b1cf60] 1-21
21 ??? (XUL + 67716948) [0x142a34754] 1-21
21 ??? (XUL + 67306944) [0x1429d05c0] 1-21
21 ??? (XUL + 12152676) [0x13f536f64] 1-21
21 ??? (XUL + 12161148) [0x13f53907c] 1-21
21 ??? (XUL + 12094952) [0x13f528de8] 1-21
21 ??? (XUL + 12068360) [0x13f522608] 1-21
21 ??? (XUL + 12076104) [0x13f524448] 1-21
21 ??? (XUL + 12096560) [0x13f529430] 1-21
21 ??? (XUL + 12213392) [0x13f545c90] 1-21
21 ??? (XUL + 12223988) [0x13f5485f4] 1-21
21 ??? (XUL + 12213392) [0x13f545c90] 1-21
21 ??? (XUL + 12223988) [0x13f5485f4] 1-21
21 ??? (XUL + 63014836) [0x1425b87b4] 1-21
21 ??? (XUL + 62823148) [0x142589aec] 1-21
21 ??? (XUL + 62822336) [0x1425897c0] 1-21
21 ??? (XUL + 43727300) [0x1413539c4] 1-21
21 ??? (XUL + 43531272) [0x141323c08] 1-21
21 ??? (XUL + 43676580) [0x1413473a4] 1-21
21 ??? (XUL + 43668116) [0x141345294] 1-21
21 ??? (XUL + 43702860) [0x14134da4c] 1-21
21 ??? (XUL + 43704852) [0x14134e214] 1-21
21 ??? (XUL + 43701312) [0x14134d440] 1-21
21 ??? (XUL + 11333612) [0x13f46efec] 1-21
21 ??? (XUL + 11339872) [0x13f470860] 1-21
21 ??? (XUL + 85376556) [0x143b0be2c] 1-21
21 ??? (XUL + 92056924) [0x14416ad5c] 1-21
21 ??? (XUL + 92055776) [0x14416a8e0] 1-21
21 ??? (XUL + 92054408) [0x14416a388] 1-21
21 ??? (XUL + 92085888) [0x144171e80] 1-21
21 ??? (XUL + 92055064) [0x14416a618] 1-21
21 ??? (XUL + 38993796) [0x140ecff84] 1-21
21 ??? (XUL + 33723852) [0x1409c95cc] 1-21
21 ??? (XUL + 59369368) [0x14223e798] 1-21
21 ??? (XUL + 59372124) [0x14223f25c] 1-21
21 ??? (XUL + 59477224) [0x142258ce8] 1-21
21 ??? (XUL + 12969896) [0x13f5fe7a8] 1-21
21 ??? (XUL + 12911456) [0x13f5f0360] 1-21
21 ??? (XUL + 12914800) [0x13f5f1070] 1-21
21 mozilla::detail::ConditionVariableImpl::wait_for(mozilla::detail::MutexImpl&, mozilla::BaseTimeDuration<mozilla::TimeDurationValueCalculator> const&) + 56 (libmozglue.dylib + 339448) [0x100afedf8] 1-21
21 __psynch_cvwait + 8 (libsystem_kernel.dylib + 17676) [0x183a1f50c] 1-21
*21 psynch_cvcontinue + 0 (pthread + 17948) [0xfffffe000b56bcbc] 1-21
.............continua così........
Tutte le risposte (5)
C'è una segnalazione analoga alla tue di un paio di giorni fa https://support.mozilla.org/it/questions/1601279
a questo punto è facile che sia una incompatibilità introdotta con l’ultimo aggiornamento di Mac OS. Penso non si possa fare altro che attendere i prossimi aggiornamenti.
Temevo che fosse un problema del genere, ma speravo fosse solo mio... Grazie ancora per tutto il tempo che mi e' stato dedicato! Resto in attesa dell'aggiornamento.
Grazie. C'è modo di sapere quando ci sarà un aggiornamento evitando di dover andare regolarmente sul sito a controllare? Saluti Marco
La 155 esce nelle prossime ore ma non so se conterrà correzioni per questo problema.
Suggerisco ad entrambi di aprire una segnalazione di bug su Bugzilla https://bugzilla.mozilla.org/home perché il problema non sembra essere generale e potrebbe quindi essere specifico di alcune configurazioni
Grazie. Anche la 155 dà lo stesso problema infatti. Apro la segnalazione come suggerisci. Marco
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