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Firefox Freezes During Setup and Hangs on Launch

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  • Ultima risposta di Kiki

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Hello, I’m having trouble getting Firefox to work properly on my computer. During installation, the setup process becomes very slow, and once I manage to install it, Firefox hangs or becomes unresponsive within a few seconds after launching.

My system details:

Operating System: Windows 10 64-bit

What I’ve tried so far:

Reinstalling Firefox Running in Safe Mode Clearing profile data Disabling antivirus temporarily

None of these steps solved the problem. There are no specific error messages — the browser just freezes, and I have to close it via Task Manager.

Hello, I’m having trouble getting Firefox to work properly on my computer. During installation, the setup process becomes very slow, and once I manage to install it, Firefox hangs or becomes unresponsive within a few seconds after launching. My system details: Operating System: Windows 10 64-bit What I’ve tried so far: Reinstalling Firefox Running in Safe Mode Clearing profile data Disabling antivirus temporarily None of these steps solved the problem. There are no specific error messages — the browser just freezes, and I have to close it via Task Manager.

Tutte le risposte (3)

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Hi Asad,

Can you let me know which version do you have installed?

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Hello Kiki, thanks for the response. My Version is 109.0.5414.120 (Official Build) (64-bit).

È stato utile?

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Hi Asad,

Can you update your Firefox? Out latest release is currently at version 142, so I'm afraid what you're using is waaay behind.

È stato utile?

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