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can't reply or write a new emails

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Susan Caughlan
Susan Caughlan
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I hit some key by mistake while I was replying to an email and the message disappeared. It still showed up on the tool bar when I hover over the Tbird icon, but it will not click up onto the screen. I can no longer reply to emails or write a new email. I tried a system restore, which restored the old Thunderbird display (which I like better than the new one anyway) but it did not fix the problem, I still can't reply or write. I tried starting Tbird in safe mode but that didn't work either. I can't reply to messages or write a new message. All I can do is see incoming messages.

I hit some key by mistake while I was replying to an email and the message disappeared. It still showed up on the tool bar when I hover over the Tbird icon, but it will not click up onto the screen. I can no longer reply to emails or write a new email. I tried a system restore, which restored the old Thunderbird display (which I like better than the new one anyway) but it did not fix the problem, I still can't reply or write. I tried starting Tbird in safe mode but that didn't work either. I can't reply to messages or write a new message. All I can do is see incoming messages.

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DavidGG
DavidGG
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We're not in front of your computer to see what's happening. And even though I'm psychic, I cannot read your mind either. So you're gonna have to better describe the problem if you want anyone here to be able to help…

What does "I can't reply or write" mean? How does that inability manifest? Post a screenshot showing what it is that you're missing that you'd expect to be there.

The following article may help you identify the problem and maybe even solve it by yourself by just choosing the right view options that you appear to have accidentally changed:

https://support.mozilla.org/kb/getting-started-thunderbird-main-window-supernova