Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Google Shared Drives issue

  • 3 risposte
  • 1 ha questo problema
  • 117 visualizzazioni
  • Ultima risposta di jonzn4SUSE

paul140
paul140

Using Firefox on a Mac.

When I open Google Drive and view my Shared Drives, there are no banner images or icons associated with the drives. They're all blank.

But when I open Google Drive and view my Shared Drives in other browsers (i.e. Safari, Chrome), the banners and icons are there.

Please advise. Thanks.

Using Firefox on a Mac. When I open Google Drive and view my Shared Drives, there are no banner images or icons associated with the drives. They're all blank. But when I open Google Drive and view my Shared Drives in other browsers (i.e. Safari, Chrome), the banners and icons are there. Please advise. Thanks.

Tutte le risposte (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Can we see the issue?

paul140
paul140 Utente che ha posto la domanda

See attached screenshots. Again, when I view this on other browsers, the banner images and icons appear. Thank you.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Have you tried safe mode? Also show what it looks like in other browsers. Did you clear your browser cache?

Firefox safe mode: Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.