Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Archiviato

WideVineCdm plugin is crashing

cor-el risposto
orangeupurple

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Tutte le risposte (2)

Have you received a solution? I'm desperate to get this corrected.

Unfortunately, Widevine 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11). See:

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.

Starting June 1st only Widevine 4.10.2209.1 is supported to play DRM protected content and can request a valid license.