Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why am I having difficulty opening webpage attachments?

  • 5 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di TXBadger

more options

I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.

I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.

Tutte le risposte (5)

more options

Hi

Do you have an example website address that is causing a problem? This will help me to try it here and hopefully find a solution for you.

more options

https://studentaid.gov/

I was logged on to my account and trying to open the generated .pdf of a form that needed to be printed off. A similar thing happened with my HSA account for a tax form.

more options

https://studentaid.gov/ is one. A form gets generated for me to print off that will flash over like it's going to open but doesn't. Possibly related, about the same time I have to click on bitmoji and other picture attachments in messages instead of them just being there.

more options

Hi

Do you have an add-ons installed?

more options

Not anything after I started having issues. I have ABP and wikibuy.