Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Regular Crashes | Firefox 64.0.2 | Win 10 Pro

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredMcD

Brainex
Brainex
more options

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is brand new (windows installation is about 2 weeks old). These are some of the crash report ID's: bp-0da683be-7135-4be0-8f70-7d9940190113 bp-7489ced8-fad2-4363-b95b-2670c0190113 bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113

Any ideas what I can/should do? Best and thanks Brainex

Hi all, I am experiencing regular crashes (several times per day) on Firefox 64.0.2. I have not experienced crashes in other browsers (e.g. Chrome) so far. System is brand new (windows installation is about 2 weeks old). These are some of the crash report ID's: bp-0da683be-7135-4be0-8f70-7d9940190113 bp-7489ced8-fad2-4363-b95b-2670c0190113 bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113 Any ideas what I can/should do? Best and thanks Brainex

Tutte le risposte (2)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 64.0 Build ID 20181206201918 OS Windows 10 OS Version 10.0.17763

bp-0da683be-7135-4be0-8f70-7d9940190113 Signature: nsContainerFrame::RenumberFrameAndDescendants

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

ntdll.dll = Microsoft

This is for Sumo's Related Bugs 1346454 REOPENED --- Null deref [@ nsContainerFrame:: RenumberFrameAndDescendants] ++++++++++++++++++++++++++++++++++++++++++++ bp-7489ced8-fad2-4363-b95b-2670c0190113 Signature: js::gc::detail::CellIsMarkedGrayIfKnown

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

ntdll.dll = Microsoft

This is for Sumo's Related Bugs 1346417 RESOLVED DUPLICATE Crash in js::gc::detail:: CellIsMarkedGrayIfKnown

1216776 NEW --- Crash in cycle collector while tracing GC thing (generic JS heap corruption) ++++++++++++++++++++++++++++++++++++++++++++++ bp-d31fef15-5131-4b7f-9cc6-389110190113 bp-bc30c4fd-6297-48df-b049-a18a30190113 bp-75293ae9-97b8-48b5-a5cf-cab6d0190113

Signature: js::GetLengthProperty

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

ntdll.dll = Microsoft

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

This is for Sumo's Related Bugs 1514972 UNCONFIRMED --- Crash in js::GetLengthProperty

1028902 RESOLVED WORKSFORME crash in js::GetLengthProperty(JS:: Value const&, JS::MutableHandle<JS::Value>)

FredMcD
FredMcD
more options

Let's start with, Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93