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Why does Firefox refuse to connect to Mozilla's own sites? Is Mozilla going to fix their security certificates?

Firefox Privacy e sicurezza
FredMcD ha risposto 8 anni fa
user1481857
user1481857

Seriously, Firefox, Mozilla's own browser is refusing to connect to Mozilla's own sites. I've tried to go to Mozilla's web page for addons, accounts and even this very support forum (Im using Chrome right now to write this post) and it refuses. It also won't connect to Google to search with either.

Is Mozilla going to fix these issues with their sites own security certificates and whatnot? I can appreciate their browsers emphasis on security and privacy (which is why Im trying to switch from Chrome to them) but their not making it easy to be honest.

Seriously, Firefox, Mozilla's own browser is refusing to connect to Mozilla's own sites. I've tried to go to Mozilla's web page for addons, accounts and even this very support forum (Im using Chrome right now to write this post) and it refuses. It also won't connect to Google to search with either. Is Mozilla going to fix these issues with their sites own security certificates and whatnot? I can appreciate their browsers emphasis on security and privacy (which is why Im trying to switch from Chrome to them) but their not making it easy to be honest.
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Modificato da user1481857 il

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FredMcD
FredMcD

Soluzione scelta

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

user1481857
user1481857 Utente che ha posto la domanda

Interesting. Im gonna review my AV Software (using Avast) and see if their screwing with my settings.) Thanks for the tip.

James
James
  • Moderatore
  • Migliori 10 collaboratori

Also just in case, make sure your system date/time is correct.

user1481857
user1481857 Utente che ha posto la domanda

Hmm, it looks like you were right Fred. I just turned off my Avast "shields" for 10 minutes and almost instantly Google and the rest were working as if nothing was wrong.

Thanks for the help, much appreciated. Gonna go tinker further with Avast now to get their damn shields out of the way of my browsing.

Modificato da user1481857 il

user1481857
user1481857 Utente che ha posto la domanda

I believe I've fixed my Anti-Virus shields so they should cause me no problem anymore. Thanks again Fred. And thanks for your response as well James.

FredMcD
FredMcD

Glad to help. Safe Surfing.