Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My account merged with someone else's, and I'd like to separate them

  • 4 risposte
  • 1 ha questo problema
  • 32 visualizzazioni
  • Ultima risposta di cor-el

ulteriori opzioni

I use sync at my work. I trained a new employee in April, and helped him create a sync account in a private window on my computer. Even though he did it in a private window, it still liked our accounts together. Now every time I try to log in to different sites, it automatically fills in his username and password because he chose to have them be remembered. I would like to separate our accounts, or at least make it so that I don't see his username and password every time I try to log in. Thanks!

I use sync at my work. I trained a new employee in April, and helped him create a sync account in a private window on my computer. Even though he did it in a private window, it still liked our accounts together. Now every time I try to log in to different sites, it automatically fills in his username and password because he chose to have them be remembered. I would like to separate our accounts, or at least make it so that I don't see his username and password every time I try to log in. Thanks!

Tutte le risposte (4)

ulteriori opzioni

Use a new Firefox sync profile :)

ulteriori opzioni

I just need to totally create a new one?

ulteriori opzioni

Yes, you obviously use one account? If he uses another account you can delete his credentials from yours.

Read this - https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

ulteriori opzioni

You can change the password of the Sync account to reset all data stored on the Sync server.

Disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder or settings in Firefox.

You can remove the cookies from a website to make the website forget about you.

You can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry