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Firefox won't install: "Your download was interrupted..."

Shadow110 risposto
arthaynes

While updating Firefox, I clicked cancel. When starting Firefox again, I got 2 error dialogs each stating a different file was missing. I tried to download Firefox from your website. The installation was almost complete when an error dialog stated "Your download was interrupted. Please click the OK button to continue.". I clicked OK and the install dialog vanished, and Firefox did not start automatically, and no Firefox shortcut appeared. How do I get Firefox to install? I solved this issue by copying the folder Mozilla Firefox from my other PC to the location C:\Program Files (x86)\Mozilla Firefox. Then clicked on firefox.exe. Bingo! We're back in business.

While updating Firefox, I clicked cancel. When starting Firefox again, I got 2 error dialogs each stating a different file was missing. I tried to download Firefox from your website. The installation was almost complete when an error dialog stated "Your download was interrupted. Please click the OK button to continue.". I clicked OK and the install dialog vanished, and Firefox did not start automatically, and no Firefox shortcut appeared. How do I get Firefox to install? I solved this issue by copying the folder Mozilla Firefox from my other PC to the location C:\Program Files (x86)\Mozilla Firefox. Then clicked on firefox.exe. Bingo! We're back in business.

Modificato da arthaynes il

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I gather by what you have said that you have managed to fix the issue is that correct ? Is so could you let as know and also mark this as solved, Thank You.

I gather by what you have said that you have managed to fix the issue is that correct ? If ever have problems getting FireFox can always get the correct full installer here https://ftp.mozilla.org/pub/firefox/releases/ Is so could you let as know and also mark this as solved, Thank You.