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Why is my new mail is going into a trash folder instead of my inbox?.

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New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

Soluzione scelta

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

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usually this is related to anti virus spam filters. What anti virus do you use?

Kaspersky. It seems to be working correct again now for some reason.

Soluzione scelta

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

Never know sometimes. Computer has a mind of its own. Thanks very much for your help.