Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

email not sending on Windstream ISP network

  • 1 risposta
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di amanchesterman

sfrench222
sfrench222
more options

I am using Thunderbird on 2 computers, ver. 16.0.2 and 38.6.0 and both window 8 and 10, both quit sending emails 3 days ago. by not sending I mean they appear to be sent, a copy goes to sent file but, a none are received by anyone, including test to myself. I Spent over 7 hrs. with the isp, Windstream, trying to fix this as it appears the problem may be on their end. In the end I am informed that Windstream will no longer accept emails sent from any Thunderbird platform. I asked why they are doing this and they informed me it was because so many people are using Thunderbird? What? I have no reason to doubt this statement as both quite suddenly. I am trying to pursue this issue with Windstream but, I am basically getting nowhere. For now I am forced to use Windtream's sorry excuse for an email program.

Can they do this and is there a way to fix this?

I am using Thunderbird on 2 computers, ver. 16.0.2 and 38.6.0 and both window 8 and 10, both quit sending emails 3 days ago. by not sending I mean they appear to be sent, a copy goes to sent file but, a none are received by anyone, including test to myself. I Spent over 7 hrs. with the isp, Windstream, trying to fix this as it appears the problem may be on their end. In the end I am informed that Windstream will no longer accept emails sent from any Thunderbird platform. I asked why they are doing this and they informed me it was because so many people are using Thunderbird? What? I have no reason to doubt this statement as both quite suddenly. I am trying to pursue this issue with Windstream but, I am basically getting nowhere. For now I am forced to use Windtream's sorry excuse for an email program. Can they do this and is there a way to fix this?

Tutte le risposte (1)

amanchesterman
amanchesterman
more options

Seems odd to me. On this page they give the settings for you to use Windstream with Thunderbird, which they describe as a 'nice alternative email program': https://windstreamhosting.com/email-client-account-setup Why would they advertise how to use Thunderbird if they don't want their customers to use it?