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Sync not working for two days. Cleaning doesn't help.

  • 9 risposte
  • 18 hanno questo problema
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  • Ultima risposta di saneman

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At first it was showing: "Sync encountered and error while syncing: Unknown error"

Today it shows: "Sync encountered and error while syncing: Server incorrectly configured."

Same on all computers I have synced. Tried cleaning out everything, same problem.

Yes, I have updated sync to new one. And yes I have updated firefox. Versions 32.0.3

I think problem started approximately after firefox update.

Soluzione scelta

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

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Tutte le risposte (9)

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hello apbyte, there has been maintenance work ongoing during the last few days on the sync servers. does it help if you disconnect and reconnect to your account on the affected firefox devices?

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Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

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Just tried again, and no it didn't help.

Should I try completely deleting account and creating new one ?

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Soluzione scelta

hey maybe not yet, when you type about:sync-log into the address bar and open the latest one or two error logs, can you copy their contents and put them into http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum? this would be very helpful in assessing the problem. thank you!

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I'm having the same issue.

http://pastebin.mozilla.org/6671699

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Sync is working today, looks like server problems were solved.

Is it working for others who had issue? If yes I will mark as solved

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Sync is working for me now. Thanks!

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I got it

Modificato da saneman il