Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut
Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.
Diarsipkan

When I open a mail item it goes back to the logon

Firefox
Shawn replied
AnonymousUser
AnonymousUser

When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

When I load Mozilla the Icon doesn't work. So I go on through AOL and then When I open a mail item it goes back to the logon == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.156; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2; BO1IE8_v1;ENUS)

Semua Balasan (1)

Shawn
Shawn

See Firefox won't start - find solutions

One of your add-ons might be the culprit. Try running Firefox in Use Troubleshoot Mode in Firefox. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

~~~~~~~~~~~

If that does not solve the problem, create a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile