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Facebook notifications does not show any notifications even thought it says there are 6.

Denys replied
Susan Howe

Using firefox browser for facebook, with latest update, can no longer see any notifications. The number of notificationns are show, but when I click. there are none. Can see on my iphone.

Using firefox browser for facebook, with latest update, can no longer see any notifications. The number of notificationns are show, but when I click. there are none. Can see on my iphone.

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By the way this forum is for Desktops not is that the case, and it is OK on your iphone

Hi,

Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for Facebook (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy,

Does any of the above help? Looking forward to your update on how it goes!

PS amoun, I think Susan was trying to say that the issue doesn't reproduce on her iPhone, so the question is placed correctly.

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