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lost previous bookmarks/passwords/history

Richard O

Today i got a popup about needing to enter a password for toolbox helper to be downloaded. I dont have a password set up (or even a log in for Firefox). So, I was unable to launch Firefox. I downloaded the latest version of Firefox. I have lost all bookmarks/history/passwords etc.

I run Mac os 15.5. Is there any way to retrieve this info?

Thank you

Today i got a popup about needing to enter a password for toolbox helper to be downloaded. I dont have a password set up (or even a log in for Firefox). So, I was unable to launch Firefox. I downloaded the latest version of Firefox. I have lost all bookmarks/history/passwords etc. I run Mac os 15.5. Is there any way to retrieve this info? Thank you

Semua Balasan (1)

Hey Richard,

You may want to take a look at the following article for possible solution Recover lost or missing Bookmarks.