Semua Produk Community Forum

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But most software is) and trying to do to much and things are going WRONG alot more often. FF (Mozilla) used to go years between data losses and now it's MONTHS! Get your act together Mozilla.

    FF wasn't even updating it self, and I haven't changed anything in days. Worked fine yesterday but when I opened it today, the 4 windows opened but they didn't want to open there tabs (most of them have less than a dozen). The main window showed my menu bar, recent browsing icon and a mostly blank tab bar except for the new tab on the far right, none of the other tabs were loading or even showing up, but the space was there for them. I even just left it sit there and chew on things for about 15 minutes before I decided to exit out (file/exit) and try again. This time my other 3 windows loaded just fine but the main window with around 2 dozen tabs was BLANK! and NO recovery options! Recently closed tabs does show tabs I closed on it before the meltdown but NONE from the LOSS. Nightly does not show any in the Tab sync either (but it may not have been up long enough to sync). There is a previous window, but that is not the one I need to recover (Ironic that it will save a window with 65 tabs closed a week ago and let me recover it but it won't let me recover a window with only a couple dozen tabs from a couple hours ago). Wish I could remember how to wright complicated batch files, then I could make one that would back up the profiles after I close FF, that way when it screws up I could just copy the last backup in place and be working again. And all I would need to do is just put a time code in the profile name to make incremental backups and decide how long to keep them for with out over writing. SEE how SIMPLE that would be for you to do Mozilla? It's been how many years that you've been working on FF and it's predecessor and still no profile backup and restore? And to make things worse, most of the databases used are encrypted in some way so as to be NOT user friendly. We can't even import an old backup or profile parts if we need to recover something or look at something. You make it SO hard to recover from a crash when one happens (and they happen more often than they used to) and even just to back up our info even if we could recover it. You were a great browser, now you are broken and barely adequate bloat ware and getting worse. Problem is that your still better than chrome and edge crap.

I verified my Profile is intact. No change yet ALL of my Bookmarks are gone. so is History. Now what? ho recovery bookmarks? I do not want a new profile. I do not have a lot of time. What do you recommend?

Thanks

John

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?

all your articles on 'Session Restore' or Restore Browsing History, are GOBBLEDEGOOK! links that do not work or are incorrect information! Steps which do not work or lead to a previous page which was not helpful ! " Recently Closed Tabs" or History will NOT open the latest tabs. Click to ??? "whatever" is incomplete 'cause you do not tell us WHERE IT IS LOCATED. Backup" is assumed by you, but no information to set it up! Bottom line.: when Firefox crashes, we [the user] is screwed!!

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt

My bookmarks have disappeared. I have followed the steps to restore them under the FAQ, but at Step 2 ("In the Library window, click the import-export-arrows button and then select Restore"), when I click Restore, no list of backups appears from which to select the one I want to restore. I have been using Firefox for years and have loads of useful bookmarks. How can I get them back?

MacOS Sequoia 15.7.7; Firefox 141.0.2

The "one sentence" in the heading states the problem. I am unable to use Firefox. Using Safari to make this post.

Firefox loads. It opens windows (I had fourteen open when I last used it successfully; I have many, many tabs). Then it removes each window from the screen. Firefox is in the Menu bar, but no windows are displayed. The windows still show in the list when selecting Window in the menu bar. Selecting a window in that list has no visible effect. File>New Window opens a new window, which works as expected. With one new window open, File>New Window opens a second.

Typing a few characters in the address bar opens a dropdown with a list of tabs, each with the affordance, Switch to Tab. Clicking on one takes down the list but does not open a window.

I would like, for a start, instructions on how to use Firefox starting afresh with no windows. First: having set aside the data that causes this problem. I suppose that might be simply a new profile. But would like instructions from a person interested in pursuing the problem with me while I continue with the rest of my life.

I'm willing to delete some data from the failing profile, is there is reason to do that, but would like to preserve at least a list of the URLs of the tabs of the windows. Or to learn how to see those in the profile data.

I see four profiles:

  <garble>.default-<13 digit integer>  Date Modified: Today  2.2 GB
  <garble>.Default Profile   Date Modified: Last June   24.6 MB
  <garble>.default-release-1   Date Modified: Last June, five minutes later  93.2 MB
  <shorter garble>.default-release   Date Modified: 2021   13.4 MB

Thanks in advance.