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prime videos is not working

Firefox Pemecahan Masalah
cor-el replied 3 tahun yang lalu
shubhamsharma2325
shubhamsharma2325

prime videos is not working, asking for updates but is already updated

prime videos is not working, asking for updates but is already updated
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SuMo Bot
SuMo Bot

A full browser screenshot is always more helpful. It would allow us to see your add-ons. see screenshot Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

What security software are you running?

Diperbarui oleh jonzn4SUSE pada

cor-el
cor-el
  • Moderator

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.