Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Recurrent and apparently random firefox crashes after 1903 windows update

  • 3 balas
  • 2 memiliki masalah ini
  • 62 kunjungan
  • Balasan terakhir oleh cor-el
  • Diarsipkan

Hello everyone.

Since the forced windows 1903 update I have a big problem with Mozilla Firefox.

Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here.

I have the feeling the crash occur when I open new tabs..

Thanks a lot for your help !

Hello everyone. Since the forced windows 1903 update I have a big problem with Mozilla Firefox. Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here. I have the feeling the crash occur when I open new tabs.. Thanks a lot for your help !

Semua Balasan (3)

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

FredMcD said

Is the problem still there?

I will stay in safe mode for the day and keep you informed

Diperbarui oleh Moudubou pada

Anything in the Windows Event log?