Forum zhromadźenstwa Thunderbird

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in there which i need. The page layout is different too as i can't delete anything. HELP

Why does the Thunderbird search for an email with certain information no longer work? It used to work OK. Now it usually fails to find any messages with the selected data. eg search for all messages that have jv16 in either the subject or body text. I know there are several in my Thunderbird but they are no longer found by the find function (although they do exist as found by a manual search).

I'm using thunderbird 149.0.1. I'm trying to add a microsoft exchange account (@outlook.com). Using the account hub, after I entered the full name and email address and did the two-factor authorization, I'm stuck on the second screen (see attached). According to the instruction , I should not enter my account password in the first dialog box. However this is not possible since the password field is required. If I enter my account password in the password field, and leave the "Your login" part blank (or fill it with my email address), the window would complain "Exchange auth error" after I clicked continue. If I put a random string in the "Your login" field, clicking continue would lead me to a microsoft signin dialog, and if I sign in with my credential and password, the same "Exchange auth error" would still appear after I finished all the steps in the microsoft popup.

Thunderbird 148+ on Windows 11 repeatedly prompts for the password when synchronizing an Exchange account (professional) configured with the native Exchange support (no add-on installed).

The account only offers “NTLM” or “Normal password” authentication methods. OAuth2 is not available in the account settings.

During synchronization, Thunderbird asks for the password separately for many folders. However, clicking “Retry” usually works immediately without changing the password, and manually re-entering the same password also works.

The issue then reappears for the next folder, causing continuous authentication prompts (I have many folders...).

Actions already tested:

• deleting saved passwords and tokens,
• deleting/renaming key4.db and logins.json,
• restarting Thunderbird,
• recreating the account.

The problem persists.

This looks like an authentication/session handling issue rather than an actual invalid password.

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied...

...but discovered when I started looking into switching over to the 145 default release that I have a capital-P Problem. The first thing recommended on making that change is - sensibly - to back up one's Thunderbird profile. Only as far as I can tell, I don't *have* any such file anywhere on my system. [To answer the obvious question - yes, I've got "View" set in File Explorer such that it should be showing me hidden files.]

I have drilled downward through all the USERS subdirectories on my C: drive. "Default" and "Public" have nothing at all (as one might expect). My personal subdirectory has a Mozilla directory under "Roaming", and both a Firefox and a Thunderbird directory therein, but the only things in the Thunderbird directory are an empty folder labeled "Crash Reports" and a tiny "desktop.ini" file.

There is a "Mozilla Firefox" directory under Program Files, but nothing in that hierarchy looks applicable. There is a "Mozilla Maintenance Service" directory under "Program Files (x86)", but nothing there appears relevant. There is a "Mozilla [alpahnumeric hash]" subdirectory under "Program Data", but nothing there appears relevant.

And in fact, I begin to think I have a bigger issue than I thought I did...because the more I poke at my C: drive, the less I'm seeing...to the extent that I'm not at all sure where the Thunderbird program itself (not to mention a quite large accumulation of associated email) is being kept.

Which would be nice to know if one were attempting to back up one's mail before changing program versions....

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

I had to turn off Norton VPN to use Thunderbird as my email client for the Comcast email service. Is there any strategy to allow Thunderbird to work through a VPN? I use the POP protocol and keep all saved messages (hundreds) on my PC, not on the email server.

Bonjour,

Je viens de recevoir mon nouveau PC et je souhaite utiliser THUNDERBIRD comme client mail. Mais lorsque je rentre mon identifiant et mot de passe. Il me dit que ce ne sont pas les bons alors que je verifie sur MOZILLA mon id et MP et tout semble correcte car je peux me connecter sans aucun problème. Pouvez-vous me dire d'où vient le problème, s'il vous plaît ?

My apologies, but I am not good at searching documentation and Q&A history without a glossary and ontology,

That is to say every (software) ecosystem has their own culture (tacit knowledge) and language (jargon)

I want to install mail user agents and web browsers on diverse systems, from e.g. RaspBerry Pi / RiscV etc. to desktops, laptops, on-prem hardware, and multi cloud distributed virtual platforms.

It would be nice to have a subset of the same server configurations and User Interface / Ergonomics descriptions (CSS) everywhere.

Regardless of machine architecture, kernel distribution, package manager, ad nauseum.

I used to be able to do this with trusted hash verified source or binary (reel-to-reel tape) or SHA256, e.g.), and trusted certificates. (e.g. pgp)

What we used to call tarballs for source, and RC configurations per user and per (virtual) machine.

I am SICK of Jenkins / Ansible / Dpkg / apt / yum / yaml / Nix .... as well as Snap, Flatpak, etc. etc. All in incompatible versions. I used to be able to create self-extracting shell archives that Just Worked on everything from mainframes to personal computers.

I CAN compile and run and modify ancient FORTRAN, COBOL, APL, LISP, and SnoBol without these headaches. I got paid very well to do this for Y2K in 1988-1999

Please take your time answering this screed.

My Thunderbird has suddenly stopped showing date and size against incoming emails - it also wasn't showing sender but suddenly changed despite me not changing any options. Date and size are clearly ticked in the drop down box. Basically, it is randomly deciding what to display even when I am not changing options!

Couple months back had to restore computer. Wouldn't let me add my POP gmail account, said had to use IMAP. POP was no longer accepted or something to that effect. So I got IMAP set up. (Of course, I did save my old POP folder with some messages in it.) Ever since setting up the IMAP folder I only get maybe 30 messages each morning. Never more. Which is no way right. I've googled and tweeked the synchronization/storage settings and the server settings. Nothing works. I'll spend hours googling suggestions and trying them, then get frustrated and move on. Then a week or so later I go thru it all again. Nothing changes!! Still only get the very few emails each morning. About 30 or so minutes after the initial download of messages, I'll get a pop up saying imap connection lost. This is SO frustrating. I have no idea what to try next. I never had this kind of issue with any of my POP accounts. Any suggestions? I've probably already tried them but will certainly give it another try. Thanks! Lynn

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

In reference to the article [[Knowledge Base Article|http://mzl.la/1ApHiU3]], "Move Thunderbird data to a new computer", this misses the transfer of Local Folders.

The instructions only include moving the Thunderbird application data folder with profile information but does not include Local Folders, after completing these instructions the Local Folders will not be present on the new computer.

The path for Local Folders is under Account Settings > Local Folders, this folder needs to be copied to the similar path on the new computer as well.

I have copied emails from a Windows 10 to Windows 11 computer using these instructions and it appears to work.