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roehlich
roehlich
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Firefox crashes at startup. if i rename it to firefox1 it will run. have used 5 antivirus programms and haven't found a thing. the same goes for thunderbird. both worked last week, this week no go. above is the error code. please help thank you alex

Firefox crashes at startup. if i rename it to firefox1 it will run. have used 5 antivirus programms and haven't found a thing. the same goes for thunderbird. both worked last week, this week no go. above is the error code. please help thank you alex

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cor-el
cor-el
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Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

If it works in Windows Safe mode then you have a problem with other software, possibly security software or a system driver, that is running on your computer.
Make sure that you have the latest updates of your security software and major hardware drivers.