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IRS Website

Firefox Webkompatibelnosć
Paul wotmołwjeny
bohughes3
bohughes3

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Wšě wotmołwy (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi

What happens when you try to view that site in Firefox? Is there any error message?

bohughes3
bohughes3 Prašer

Yes. This is what I get.

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/ola/ Reference ID: 3.4a3b2f17.1759340467.269e3673

I spoke with IRS and they said open in different browser and I did in Safari and it worked. But I use Firefox for everything else.

Paul
Paul
  • Top 25 Contributor
  • Moderator

Thank you.

I recommend reporting this issue to:

https://webcompat.com/

The team there should be able to look into this for you.