Retrieving Email from Comcast
I am having an issue with retrieving my email in Thunderbird. On laptop, using Version 140.2.0esr | Released August 19, 2025. No changes were made to Thunderbird settings. The email is showing up in the Comcast portal, but for now having it forwared to a Gmail account. Tried changing password in Comcast (and in Thuderbird) to no effect. Tried deleting my Comcast email account in Thunderbird and re-adding it, but no change. Can send out email fine, just receiving it is the issue.
Interestingly, I use BlueMail on my phone and it, too, has the same issue and will not retrieve from Comcast. Thanks in advance!
Wubrane rozrisanje
Scott Rabalais said
I am having an issue with retrieving my email in Thunderbird. On laptop, using Version 140.2.0esr | Released August 19, 2025. No changes were made to Thunderbird settings. The email is showing up in the Comcast portal, but for now having it forwared to a Gmail account. Tried changing password in Comcast (and in Thuderbird) to no effect. Tried deleting my Comcast email account in Thunderbird and re-adding it, but no change. Can send out email fine, just receiving it is the issue. Interestingly, I use BlueMail on my phone and it, too, has the same issue and will not retrieve from Comcast. Thanks in advance!
Hey, had the same problem recently, turns out Comcast started requiring an app password if you have 2FA turned on. Go to your Comcast/Xfinity account settings, generate an app password, and use that in Thunderbird and BlueMail instead of your regular password. That fixed it for me. Worth a shot!
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I've been seeing similar symptoms as you. I believe Comcast's email system is not working right today. It's been up and down since last night - mostly down, though it seems to be up for me at the moment. Webmail appears to be working correctly.
Bluemail on my phone is also having difficulty. Usually it says, "cannot connect to server", but if I try again right away sometimes it will connect, but it doesn't always retrieve mail that I know is there.
I don't think there's anything we users can do except sit tight until they fix it.
Wubrane rozrisanje
Scott Rabalais said
I am having an issue with retrieving my email in Thunderbird. On laptop, using Version 140.2.0esr | Released August 19, 2025. No changes were made to Thunderbird settings. The email is showing up in the Comcast portal, but for now having it forwared to a Gmail account. Tried changing password in Comcast (and in Thuderbird) to no effect. Tried deleting my Comcast email account in Thunderbird and re-adding it, but no change. Can send out email fine, just receiving it is the issue. Interestingly, I use BlueMail on my phone and it, too, has the same issue and will not retrieve from Comcast. Thanks in advance!
Hey, had the same problem recently, turns out Comcast started requiring an app password if you have 2FA turned on. Go to your Comcast/Xfinity account settings, generate an app password, and use that in Thunderbird and BlueMail instead of your regular password. That fixed it for me. Worth a shot!
I have the same problem, both on my desktop (T-bird v. mint 001 1.0) and my phone (Gmail). My wife is the account owner. She has the same problem (Win 10). Both of us have 2FA. I turned my 2FA off and tried it again based on the advice of Roger Reed. No luck on either my desktop or phone. Comcast email has been on and off for several years.
Right now I'm having mine forwarded to Gmail from Comcast's web mail server.
Any ideas?
Thanks
> I turned my 2FA off and tried it again based on the advice of Roger Reed.
In that case you should create a new question https://support.mozilla.org/en-US/questions/new/thunderbird
Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.