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Login trouble on Firefox for iOS

Alex Acevedo-Trujillo
Alex Acevedo-Trujillo
dalše nastajenja

I need help accessing my Firefox account. It locked me out.

I need help accessing my Firefox account. It locked me out.

Wšě wotmołwy (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
dalše nastajenja

Hi, is the primary email address on your account a Gmail address? Google has been having some outages. The Gmail server may be rejecting messages to your account from the Firefox Account server, or the problem may be very intermittent.

I suggest waiting until we hear more from the Firefox Accounts team on whether they can do something on the back end for all Gmail users affected by lockouts.