Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Firefox won't quit from dropdown, won't open preferences

  • 2 wotmołwje
  • 1 ma tutón problem
  • 74 napohladow
  • Poslednja wotmołwa wot FredMcD
  • Archiwowany

Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

Wšě wotmołwy (2)

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for an add-on that puts a quit button on your toolbar.