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Issues turning on the free Mozilla browser VPN

Firefox VPN
Agent virtuel replied
lukacbarbora
lukacbarbora

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab where I am asked to log in, I log in successfully, try to turn on the VPN in the open panel, but it again only shows the "Get started" button.

I have also created a different account on Mozilla and with that one the VPN worked without any problem...

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab where I am asked to log in, I log in successfully, try to turn on the VPN in the open panel, but it again only shows the "Get started" button. I have also created a different account on Mozilla and with that one the VPN worked without any problem...
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Agent virtuel
Agent virtuel
  • Najboljih 10 doprinositelja

Hello

Maybe, browser.ipProtection.guardian.endpoint ? https://support.mozilla.org/en-US/questions/1580378#answer-1823120

Please, check, the preference, browser.ipProtection.guardian.endpoint, value by default https://vpn.mozilla.org/

1 - Go to configuration editor https://support.mozilla.org/en-US/kb/about-config-editor-firefox 2 - Enter a search term browser.ipProtection.guardian.endpoint To reset a preference to its default value, click the Reset button

Izmjenjeno od Agent virtuel

Agent virtuel
Agent virtuel
  • Najboljih 10 doprinositelja

said
I have also created a different account on Mozilla and with that one the VPN worked without any problem...

On the same Firefox, or, on another Firefox?

lukacbarbora
lukacbarbora Vlasnik pitanja

Agent virtuel said

said
I have also created a different account on Mozilla and with that one the VPN worked without any problem...

On the same Firefox, or, on another Firefox?

On the same Firefox. The browser.ipProtection.guardian.endpoint value has not been changed, it is the default one.

Agent virtuel
Agent virtuel
  • Najboljih 10 doprinositelja

Hello

I have not more ideas

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla If you wish, you can file a bug report, component: IP Protection https://bugzilla.mozilla.org/buglist.cgi?product=Firefox&component=IP%20Protection

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