Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Open

Under settings -> passwords and autofill -> manage payment methods, my saved payment methods are gone, and it refuses to save new ones.

Firefox Automatsko ispunjavanje
jbr replied
richardeldritch
richardeldritch

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

Svi odgovori (2)

jbr
jbr
  • Najboljih 10 doprinositelja

They are not vanishing and the new ones are getting saved, just the management screen currently fails if there was an old record somewhere that can't be loaded (and nothing ends up shown as a result).

There's currently a bug tracking the invalid entries:

There are some workarounds in previous thread https://support.mozilla.org/questions/1588553 if it's pressing, but a fix should ship hopefully within a few weeks.

jbr
jbr
  • Najboljih 10 doprinositelja

This is fixed in v152.0.5: firefox.com/firefox/152.0.5/releasenotes

Postavi pitanje

Za odgovaranje na poruke moraš se prijaviti na tvoj račun. Postavi novo pitanje, ako još nemaš račun.