Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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I lost the old login password Credentials which I stored in Mozilla

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My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Svi odgovori (5)

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When you did the reset, did you choose to save your old data?

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You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

"AppData" is a hidden folder.

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FredMcD said

When you did the reset, did you choose to save your old data?

Yes I choosed to save the data but after reset I did not found the data in the login id even as If we save Login id and password should be synchronized with our login id

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Did you find a Windows.old folder?

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NO there is no folder within the C: as one of your answer is not available on my system E.g:


You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile> "AppData" is a hidden folder.