Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

not receiving all emails

Thunderbird Send and receive email
Kate replied
Kate
Kate

For the last two weeks I have noticed a marked decrease in the number of emails I am receiving. This is on my X@scratchmitt.com account email provider Gandi. I have attempted to contact Gandi but no response as yet. Is it possible the fault lies within my Thunderbird settings or installation?


(PII redacted by moderator)

For the last two weeks I have noticed a marked decrease in the number of emails I am receiving. This is on my X@scratchmitt.com account email provider Gandi. I have attempted to contact Gandi but no response as yet. Is it possible the fault lies within my Thunderbird settings or installation? (PII redacted by moderator)

Ed द्वारा सम्पादित

All Replies (2)

Lin
Lin
  • Top 10 Contributor

Doubtful. Thunderbird shows you what's presented to it by the email server. If there was a real problem you would likely see nothing. The surest way to check is to monitor your email provider's web mail interface. If you see stuff there that isn't showing in Thunderbird, then you might start looking for a problem, but what you describe doesn't in of itself indicate anything wrong.

Kate
Kate प्रश्नकर्ता

Thank you, these are my thoughts too. Hopefully my email provider will respond to my query soon.

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.