Thunderbird Community Forum

Wife's computer died, but I saved the HDD. Got Tbird installed on the new one, retrieved and installed her addressbook on the new computer. Apparently she had a had a folder with saved messages on the old one. Where do I find this on the old harddrive? Recent version of Tbird on old computer, newest iteration on new computer. I have the original hard drive in hot swappable bay right now.

hi

i have 2 pc's using tb , one can sign in to my outlook.com acct, but the desktop pc can not. have checked all setting etc

the working installation is on esr update channel, other on is not [so i have 2 difference tb versions]. both are updated

if anyone sees in a forum that i had email trouble recently pls note that i now have an old backup of win10 in service on the desktop pc. haven't yest found my way back to that forum to post the results of using peoples advice but they were very helpful

thanks if anyone can assist

I removed Gmail from my Thunderbird after Gmail became unreliable. (I had Gmail coming through T-bird for many years with no hassles..). I then attempted to re-install the Gmail client in T-bird using Gmails directions. Gmail took over my Thunderbird account! I then removed the Gmail account completely... I now get a notice in Thunderbird to sign in with GOOGLE after all my T-bird imap access is done and Tbird is open. The page (Google notice) which appears asks me to sign in with Google account. I want to get rid of this annoying notice. The notice can easily be dismissed but it is really annoying when it appears every time I open T-bird. Any ideas or help much appreciated! ..Btw - I attempted to get help from Google and they dismissed my case saying it was contrary to their policy etc....!! Help!

In Draft area, when I ask to save the item, it disappears every time and I can not find it anywhere. The same thing happens on another email account on a different computer. I am unhappy.

Hi everyone,

I've moved from Windows 10 to Kubuntu 25.10 and recognized that there's no number of unread messages shown at the icon for Thunderbird in the taskbar. I've googled around and found suggestions of to install libindicator, extensions in Thunderbird, enable some settings etc. But the mentioned setting doesn't exist for me, the extension isn't available any more and installing libindicator didn't change anything. So, it looks to me like all of that info is simply outdated and some of it was from 10 years ago.

OTOH, what I can enable in Thunderbird is a notification whenever any new mail comes in. But that's not what I want. I would just like to see a counter at the top of the icon showing the unread messages. Individual new messages when arriving aren't of that much interest to me, I just want to know that there are some and I'm going to look at them at some point.

So, does Thunderbird support such counters for the KDE desktop environment? I simply don't think so.

Thanks!

Thunderbird randomly archives a significant percentage of my emails. I would like to stop that and control which email is archived. Is there a way to accomplish this? Thanks.

In both my Inbox and my saved email folders, when I click on an end-to-end encrypted email, Thunderbird (v145) displays "Loading Message..." and then blocks with a spinning blue "working" cursor for on the order of 30-60 seconds. The Thunderbird dialog then appears to make some progress, as the windows seems to "flash" as if it's being cleared, but the email content doesn't appear. After about another 20-30 seconds, the encrypted email contents appear, correctly decrypted.

This long delay only occurs when I click on encrypted email messages, and it happens every time I click on an encrypted email message, and this behavior only started occurring in the past couple of days (correlated, I believe with Thunderbird updating to v145) so I think it's safe to assume the issue is with end-to-end encryption/decryption in Thunderbird v145.

Hi, RTF attachments won't open. I have set the default application(Libre Office) in Windows, and in Thunderbird. Thunderbird is up to date. So is Windows. I can save the file, then open it, and then delete it, but it's a recurring issue.

Please help!

Matt

Search is not finding emails that I can see are there. I looked at "Rebuilding the Global Database does not complete (Mac)" and although I use Windows, I followed the hint to look at the Activity Manager and the Error Console after an attempt to re-index failed to complete. The Activity Manager showed "Indexing 429 of 5663 messages in Sent - horshamquakermeeting@phonecoop.coop (IMAP) (7% complete)" The Error Console showed "1764413544692 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons" I used Windows Explorer to look for addons.xpi on the whole of the C: drive. Not only is there not such a file but C:\Program Files (x86)\Mozilla Thunderbird\distribution does not have an extensions folder. Also I have previously looked in C:\Users\Michael\AppData\Roaming rather than C:\Program Files (x86) to find Thunderbird files. Thunderbird is otherwise behaving well, just that I can't search for emails. I may have deleted too many files earlier when I was trying to remove an addon that I didn't want. How do I get back to normal?

Hello,

I have a MacBook Air M2, and I'm experiencing energy usage issues related to Thunderbird. This has kept happening for a long time now actually, surviving through at least two Mac OS updates, and a huge number of TB updates. Everything's up to date. I tried to follow this: https://support.mozilla.org/en-US/questions/1269944 and this: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems?_gl=1*86dj4d*_ga*MTkzNzQ0MjA3MS4xNzYyOTY4OTMx*_ga_2VC139B3XV*czE3NjMzMTM3NDckbzIkZzAkdDE3NjMzMTM3NDckajYwJGwwJGgw but didn't succeed. Actually, in my case, the issue is more noticeable: I normally have TB open in background - sometimes everything's fine, and the battery goes down as normal, while sometimes instead the battery drops quickly, and checking in the Mac activity monitor I can see that the CPU usage of TB is totally abnormal. When this happens, I can actually see the activity bar in TB being live (bottom right corner, as it happens when TB is checking for new mails), but never disappearing. When I notice it, I just reboot TB, and the bar shuts off as normal after a quick mail check. Moreover, checking the 24hr energy usage by app, TB is often on top with nonsense values.

I tried multiple times to rebuild the database, and do most of the tricks suggested, but didn't fix. Yes I have a huge mail archive, but the problem is not the standard management of this database: basically it seems that every now and then, TB decides to run some activity which it gets stuck in, and this kills the CPU.

Thank you in advance for your help!

I am not able to send or receive emails on my computer using my Thunderbird account. I've tried using the instructions on passwords, but nothing seems to work. Irene

After clicking on the message pop-up on the Thunderbird email client, the email appears blank,Open other windows to overwrite, then close other windows to resolve the issue. How can I view emails normally after clicking on the message pop-up

I am unable to connect Thunderbird to my “Personal” Outlook.com mail account. I installed Thunderbird on a new laptop with Win11-home. I connected to yahoo and icloud without issue. In the past I used an app-specific password to connect Thunderbird to Outlook. But Microsoft no longer allows me to make app-specific passwords on a personal account. I have two factor authentication on the MS account. I have tried turning off virus and firewall protection, without success.

When I create a new email account in Thunderbird I get the following error. “Authentication failed. Please check the username and password - Exchange auth error”

If I put my personal name in the Your Logon field, rather than my email address, I get a Microsoft screen pop that shows “oauth2” in the URL. But if I click the personal account they present it quickly fails.

Is there a workaround, to fix this, since I can’t get a app-specific password and have two-factor authentication on my Microsoft account?

Thank You for any help you can provide. I have spent a day researching this without success.

Kurt

For no apparent reason, my Thunderbird email account which I have had for years without any issues has stopped downloading emails. I can still send emails, but the download bar just keeps going eventually giving me the message below.

My internet provider is Verizon and the email I am linked to is AOL mail.

Any help would be apprecaited.

Thunderbird stopped getting incoming email. I can log into my email via a browser to my email provider and get current emails that way, but not through Thunderbird.

I AM able to send emails, and they are received at the other account. However, they don't show up in my Thunderbird "sent" folder.

My provider tech support was unable to help me correct this, but all settings appear normal.

I restarted Tbird, and rebooted the computer. Nothing changed. I'm running windows 11.

I am flowing emails from Yahoo Mail into Thunderbird 128.13 on a Mac M3 in macOS Tahoe 26.1. Suddenly some Thunderbird folder names are greyed out and italicized, plus I seem to be missing emails in those folders. I've tried correcting it but cannot find anything that makes a difference, so where are my questions: Why does that happen? How can I correct it? Where are my missing emails? Thanks in advance! ~ Heath