Firefox Community Forum

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.

I removed the solid-state SSD drive from my physically-broken Windows 10 HP laptop and connected it to my new Windows 11 HP laptop using an external adapter, wanting to move the contents to my new machine. But already I find that only about 3/4 of my bookmarked browsing favorite sites and document files are among the items that I can find on the old, externally-connected "D" drive (D:>USER>OWNER>FAVORITES). I tried visiting some of the bookmarked sites and hitting "bookmark this page" for each, but then none showed up on my new Windows 11 machine's firefox browser bookmarks sidebar. Perhaps they are being put elsewhere because I am opening these sites from my old drive??

I probably need to first understand if and how much that the two drives are still operating separately, so not cooperating with each other in the way I had hoped. I know next to nothing about any of these things but have used the Firefox browser and documents files for many years without too many issues.

610c857a-a2cb-4418-acab-c5427191921a 6/18/2026, 1:48 PM a8a404a8-d04f-4ab9-a983-bee673c80a81 6/18/2026, 1:45 PM 9369f2bf-e222-40c9-8891-459f2fc4c135 6/18/2026, 1:15 PM 45e527f4-d682-44cc-87bb-7e53c62166cd 6/18/2026, 1:01 PM 43ed298b-1639-45e3-b57d-af22242193f5 6/18/2026, 12:57 PM e283cc13-e637-484f-b540-7b38bf9451fd 6/18/2026, 12:46 PM 77f667a2-e11d-4ca5-99fb-b45d03a58d39 6/18/2026, 12:43 PM

Since the Firefox update to 152.0 64bit I have noticed that it takes two attempts to log into Spectrum email. The first time I try I get a IDID-4000 error (see below image) after entering my sign on and password. I then have to retry by selecting the bookmark again and then after entering my sign on and password a second time I can get in. This does not happen in Edge browser. I have tried deleting my sign on and password in my saved passwords in Firefox and then manually reenter my sign on and password at the prompt for Spectrum and then saving it again but it keeps happening. I have also tried turning off enhanced tracking, clearing cookies and site data, refreshing Firefox and stopping my Norton 360 and it still happens. There must be a bug in the new Firefox update 152.0 that is effecting the ability to sign into Spectrum as this was not happening before. I am wondering if anyone else is seeing this problem and is there a solution to fix this. Should I file a Bug Report about this? We should not have to jump through hoops or do some work arounds to try and get things to work like before as I have read with other questions having problems with 152.0 update. This update needs to be fixed.

Respectfully,

After updating to Firefox 152.0.1 this morning I keep getting Error 7023 Service Control Manager each time I start Firefox. The error description states "The MozillaMaintenance service terminated with the following error: Incorrect function." The Mozilla Maintenance Service was set to Manual and I set it to Automatic but still getting error each time I start Firefox. I have read that the service can be disabled so what do you suggest I do to stop the 7023 error. Thank you.

Log Name: System Source: Service Control Manager Date: 6/18/2026 1:39:26 PM Event ID: 7023 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The MozillaMaintenance service terminated with the following error: Incorrect function. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
   <EventID Qualifiers="49152">7023</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8080000000000000</Keywords>
   <TimeCreated SystemTime="2026-06-18T17:39:26.8970149Z" />
   <EventRecordID>409659</EventRecordID>
   <Correlation />
   <Execution ProcessID="464" ThreadID="648" />
   <Channel>System</Channel>
   <Computer>DESKTOP-           </Computer>
   <Security />
 </System>
 <EventData>
   <Data Name="param1">MozillaMaintenance</Data>
   <Data Name="param2">%%1</Data>
   <Binary>4D006F007A0069006C006C0061004D00610069006E00740065006E0061006E00630065000000</Binary>
 </EventData>

</Event>

My impression is that everytime Firefox updates I loose my passwords and bookmarks. This happens on my windows and Linux computers. I believe that I'm not signed in to Firefox but not sure. Would not being logged in cause this problem?

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

I CANNOT log into my Facebook account since Firefox launched your VPN. I didn't sign UP for the VPN but I'm troubleshooting and the VPN launch happened at the same time I was denied access to Facebook. Can you FIX this problem????? It is infuriating!!!! I can SEE the page and friends can SEE the page which means it hasn't be LOCKED or deleted. I just can't access my own page - not with my phone # or email. I just get a 2-step authentication notice EVERY TIME I try to login and when I do try to log in, I get the "technical issue" notice. My page - https://www.facebook.com/SueCastner

I have been working on this since SUNDAY and I am the Press/Media liaison for a number of organizations. This SNAFU is going to get me fired if I can't get back on social media! There's GOT to be someone in your organization who can connect me with an actual human being to FIX THIS!!! PLEASE

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

We have an asp.net Blazor SPA (server side Blazor) that dynamically generates components within the page. Over time, there is a very large RAM leak under document-shared that climbs until the windows are closed.

We have tried various firefox configurations to try and either disable this shared storage as well as limit but with no luck. THe memory allocation is in GB of RAM space and cannot be limited or reduced until the window itself is closed/restarted.

Research online indicates this can happen due to colocated stylesheets and how firefox wants to cache styles aggressively. Adjustments to move stylesheets does not appear to help.

What configurations can I use to help prevent/reduce this high RAM usage? This does not occur in Chrome or Edge, I cannot replicate this well under FireFox for Windows.

Using a 2023 Macbook Pro with M3 Apple Silicon and MacOS Tahoe 26.5.1.

When I open the Bookmarks manager in Firefox and use it for a while, the main Apple menu for the Firefox app vanishes. It's only the text menu items that vanish. The icons on the right, plus date/time remain visible. Sometimes, the menu is still visible, but not operable. Clicking on any menu item does nothing.

Once the menu has vanished or locked up, it remains in that state for Firefox. If I select a different app, the menu reappears for that app and functions normally. Returning to Firefox returns the vanished or locked state for the menu.

Even stranger, the menu disappeared while I was writing this post.

I have found a workaround. If I select the green circle and then Full Screen, then exit Full Screen, the menu reappears and is working.

Has anyone else seen this? Is there some setting on Firefox that I can change to prevent this behavior?

Thanks.

My BOA bookmark on my Firefox browser changed appearance. My BOA bookmark is one I downloaded only once I was in my BOA account and felt very certain of its authenticity. This is disturbing and frightening. I rely on that bookmark to access my finances. Did Firefox do this? I just contacted BOA and they said they did not do this. They said you most likely did this. Why would you do this? This makes me feel I would be logging into a scam site if I click on it. Why would you change the appearance of a crucial to ME site like this?

For the past two days I haven't been able to get past the recaptcha on several sites (Facebook, Instagram). I have tried all the workarounds other users have provided and what Google has offerd to no avail. I'm also having a difficult time accessing my hotmail acct from Firefox as well. I don't seem to have this issue with either of these problems if I move to a different browser. Firefox has always been my main (and only) browser, yet more and more often I seem to have issues anymore. What the F is going on? Would appreciate any help I can get. Again, I've tried removing Ad Blockers from these sites and even turned off the 'Enhanced Tracking' thing on the address bar; none of this works.

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" helped to disable the search engine in my address bar. Opera, Edge, Chrome, the user can disable the search engine in the address bar. Why is Firefox so different? And difficult?