टैग किए गए सवाल दिखा रहा है:

I account of many, cannot show subfolders except Inbox

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit) I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw tha… (और पढ़ें)

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

ISSUE:

In the Inbox column, every email address has it's sub folders except one. For example

  • Normal Bob< >< >< >

< > Inbox Drafts Templates Sent Archives

Open

FRustrated, cannot use firefox, my emails.

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing hel… (और पढ़ें)

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing helps. i have a big headache, and it isn't right to put so much stupid crap that I dpn't understand at all. Nothing is simple; it's not simple. I already paid a $20.00 for a donation so I can use Thunderbird. I can't even use the freaken Thunderbird. I can't figure out what the heck who ever expects me to do this, do that, than more of the same. All I want, is to be able to use Thunderbird, transfer all my emails to Thunderbird. Use the Thunderbird without alot of crazy ass questions, that I have no answers. If this is diffcult to read imagine how I feel. It should be so difficult to use anything, but it sure is. Even writing this, what do I gain, nothing, go away, lose the money I donated for Thunderbird. I would really really appreciate any help to help me sit up this thunderbird email. I really would. Help, dispirited what can I saw. Once this note or what ever is send. It my all be in vein. Tom You can't email, because Firefox screwed that up. I don't have a freaking email right now. can be text on phone to figure out what to do my number [edited phone# from public community support forum]

Open

I deleted my emails by mistake can you download them back to me?

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. … (और पढ़ें)

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]


/edited email and phone# from community support forum

Open

Yahoo folder creation

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new fo… (और पढ़ें)

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new folder on my folder list. This doesn't happen with other email accounts, like Gmail or NetworkSolutions, only with Yahoo.

Thank you for any information on how to correct it, or whether other people are having the same problem.

Open 1

Sending of message failed - connection timed out.

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thund… (और पढ़ें)

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thunderbird emails (current/up-to-date version) were taking several minutes to finish sending. After sending 3 successfully, but slowly, all further emails failed, as per image attached. My wife's computer, using the same email provider, etc, was working okay. I checked and compared the account setting, and they were slightly different (no idea why) so I altered mine to match the other PC. That didn't make any difference anyway. Then (a few hours later) my wife's PC started having the same problems as mine, as if it's a spreading disease. Could it be a virus? Thanks.

Solved 3

Sent email folder is not showing updated sent emails any longer

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer se… (और पढ़ें)

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer seeing sent emails show up in the sent folder. Please provide easy to follow steps for this. I need to be able to access my sent emails.

Open 1

problems with sent email folder

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder… (और पढ़ें)

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder, they are not there. Why is Thunderbird email so overly complicated? I think I need a better email provider. I am only using it because gmail will no longer support 3rd party emails (for my business.)

Open 1

Reset my password, but can't log in.

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so… (और पढ़ें)

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so I followed the procedure for "forgot password". This included a new p/w, and I also got a Mozilla PIN (for future Microsoft Password Manager use), and got a Mozilla Account Recovery Key, again for future use. But I can't log into my Thunderbird account. I get the message "Authentication Error" (Wrong p/w, email, etc.) Changing IMAP / POP settings didn't help, though I did go with the recommended IMAP setting.

Any suggestions?

Allan

Open 3

New PC Thunderbird installation - unable to right click delete files in Bin folder

New W11 Pro pc, so new installation of Thunderbird. All profiles and folders moved over ok, but the Bin folder is an issue (main Gmail account IMAP). In my previous Tbird… (और पढ़ें)

New W11 Pro pc, so new installation of Thunderbird. All profiles and folders moved over ok, but the Bin folder is an issue (main Gmail account IMAP). In my previous Tbird installation, I was able to right click the Bin folder, and be given the option of emptying said folder. Not now. The Spam folder does have the Empty option. Pics illustrate the folder list, what happens when I right click the Bin folder, and what happens when I right click the Spam folder, which does have the 'Empty Spam' option. I can highlight the messages in the Bin folder and delete them that way, but the right click option is shorter, easier... The only item I can find in the Thunderbird help pages tell me to delete the Trash and Trash msf folders in the profile - tried this twice, with no difference. It's a little frustrating... Any help would be welcomed, I guess I'm missing something really simple...

Solved 8

TB152.0.1 (Windows 11 64-bit) add-ons/extensions not working

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered in… (और पढ़ें)

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered inoperative with the update, but that's not the issue, because:

  1. Even those which claim to be compatible, or were updated since the transfer for the purpose of extension compatibility, do not work.
  2. Moreover, when I invoke the Add-ons Manager to inquire about the various non-working extensions, none of the links (which can be seen and read by the OS), can be invoked or even copied (to be, for example, pasted into a browser window).

I went through the standard [[Mozilla Support diagnostics|https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working]] and found no answers. Can someone suggest a next step?

Trying to understand why this problem is related only to the extensions, I examined the profile's "extensions" folder. There are 40 .xpi files (same as the number of mostly-disabled (and mostly-expired) extensions in the Add-ons Manager), along with a subdirectory named "staged" containing 7 empty folders with what appear to be .xpi filenames - though none of those empty-folder-filenames match any of the .xpi files in the parent "extensions" folder. Because the "staged" folder has a recent timestamp (apparently the last time TB shut down), it seems to have some significance to TB operation - but what can be the use of it is more than I can see. What is the significance of that folder and its contents?

Two final (and possibly related) questions about this "extensions" folder:

  1. Is there any way to relate the <filename>.xpi to the name in the Add-ons Manager?
  2. Since nothing in the "extensions" folder identifies which are enabled, there must be some file containing a functional description of the folder's contents. Where would that be?

Grateful for any pointers, -John

Open 3

It was working fine and then it broke!

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact loca… (और पढ़ें)

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact localhost.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure Thunderbird is permitted to access the web.

Open 6 10

Trying to re-establish my T-Bird mail system w/ both my comcast (working just fine) and my Google ([redacted] @gmail.com).

Each time I attempt to login w/ T-Bird, google mail gives me this message: 400. That’s an error. The server cannot process the request because it is malformed. It should … (और पढ़ें)

Each time I attempt to login w/ T-Bird, google mail gives me this message:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Solved 1

Since some weeks I receive e-mails as below with html text. Instead they should appear with pictures etc. What is going wrong and how/what of settings need to be changed in order to receive e-mails in a normal configuration?

> Mozilla Community Newsletter - Jun 2026 > > > Mozilla Community > ( https://clicks.mozilla.org/f/a/cDihyTJLBn2fv-I1Oo--6Q~~/AAQRxRA~/zgbdpFCB_AkKLZBZTmRe… (और पढ़ें)

> Mozilla Community Newsletter - Jun 2026 > > > Mozilla Community > ( https://clicks.mozilla.org/f/a/cDihyTJLBn2fv-I1Oo--6Q~~/AAQRxRA~/zgbdpFCB_AkKLZBZTmReytDN8nG5bhg-5yYz-T8TcI1odP-WpwuayUwpRHmM1Czxm-9Hc7dcwQHwdb5BzeI_66ywiQIq7tyFkk9VBsCjsYFCFlf2T_RE8powhVA4ym1VXqZSPSRKB3D0RJl1iaOi-5YM_zHdrYw4XfvwOnLRSPiqTxT-xybfFWRHq4xFZIyJVLTaHs1moC21o30HeJ5SFW2O6XxPQirpup2CDXGOcNvGXV1lav1liddTdzqn3pDu ) > Welcome to another Firefox community roundup! > > This month, we’re taking a look at what’s next for Firefox. > From an upcoming visual refresh and a peek behind the new design > system to hidden features you may never have used before. We're > also highlighting a recent Reddit AMA on the new Firefox product > Roadmap and celebrating community contribution that’s making > collaboration in Pontoon even better. > > Let’s dive in! > > ************************************** > ✨ Firefox gets a fresh new look. Soon! > ************************************** > > Firefox is evolving with a refreshed design that makes the > browser feel more modern, approachable, and consistent across > desktop and mobile. The refresh also extends to Firefox’s voice > and writing style, making product experience feel more human, > direct, and unmistakably Firefox. If you’re excited about these > changes, make sure to keep an eye out for an upcoming foxfooding > opportunity later this month! 😉 > > Learn more > ( https://clicks.mozilla.org/f/a/o-cQ-iIaCVllpeje2eZpLg~~/AAQRxRA~/ZsMJiLMJAQ_uUieEfWqZxqX1MGtpIwPuQojOAk73vsstcO5kvXYzOYiZ-xLqF81oKEibU0tr1Vvw13SNfbQ7SAoxgZQP3stf0TSvvfT1oOGhGtGfgpSmjrNqMxI4H0VwJNfAfhFA5W92ApzOswCNHB3JpULt-PxlHEvYSA5m2DqBhTNjmw3deCyc6SS3Og58UnzT5ATd7suQkWB1lOJ5kwVkz0MNwzh-JC8_k_GqVZOZggsKuFyjVZJsKq7wMQoyRXRY1hm5K83l_ftQEB8NwyjCVjkkQp4_qxMybzRLLNdBvk9Pv4Eh9zxXL1VMePO7WNzUWL4xb-Rs1TcZJgCoww~~ ) > > > ************************** > 🦊 Firefox can do all this? > ************************** > > Sreenath from It's FOSS rounded up 21 Firefox features that > many users never discover. From the built-in Eyedropper tool and > Picture-in-Picture to vertical tabs and other productivity > features, there's plenty to explore. See how many you've already > used! We could even turn it into a fun bingo at our next > community event. > > Read more > ( https://clicks.mozilla.org/f/a/lrmqL7cc061SsMz-5_P5eg~~/AAQRxRA~/-WpjGoghmNAyAxh_Joy5Bf3QGdysN2iznH9COjDh10aJdAiiWx-972BrrXwsA08TnsJN4RIO1KMn6Jocso8SgjSo5pe6WMf78mo1jNf2b4DWE-bBUC34xkT3SkNrP4I0eTIUqr0ePDTlWR3OCKASthVkKBj5mf6ArVQnaALCN-qsnVPxR4kUTkD1Kb487jbeB3vqlrpuO09yE97y7u0Iqhoy0dMU-lNmlSAvJmx7NIN6UzG74zNxC-ZoltCvxpSbivD2F6Sn2Ixqi5Q7fQVXBB7qfFgcVvzXtkRo0lzcV90~ ) > > > *************************** > 💬 From the Reddit Community > *************************** > > Firefox leaders recently joinedr/firefox > ( https://clicks.mozilla.org/f/a/_9rxxdwWPIBAo2ISBB2ABQ~~/AAQRxRA~/8NSP8TEJYKaJQOH94ovHjBlU7dz5mGnHucixg3mZwUGrgK0mE9FWYX91EhtYFsw34iltulyra7uoBgv3wUHhmSX1h0OD89QN0HTYUA_uSbZUeARO3Bi02B4Jh-nkyaFg ) for a live AMA to answer > questions about the newly launched Firefox Product Roadmap. > Community members asked about everything from Android > improvements and Containers to Project Nova, PWAs, performance, > and future browser development. The conversation generated a wide > range of discussions and provided valuable insight into what > Firefox users are most excited, and concerned, about. > > Read the full AMA > ( https://clicks.mozilla.org/f/a/zk_FpBjqVHbWv93TlhsTFw~~/AAQRxRA~/zwK9AwfUIMkejXJOlC5lzEjBJwoBHphK4sUH5SufDO67kdjRMSzATA-ElVCOpexsmVJ4NJ_5M73Bbq9VKTJIFk7fi2yg76FpDNtbhC4Qgq8wuzfaIUhPv4aMMC_7iVMFPZL2yZ_mQt2wnNq1-ZwY1bzSI_CK7S5FTUZXRz8-IXi6natS8Ouggw87y-cn6Kdc9HZgw1UEfZPxb99fGnYs2Olg195ZpgGiJkTn-UBvRQBITshm1r4UsoEIpM21GHjwDASu1AHfMoWoyBRur5CB1WbF4GpjwHc2t4Uq9IuvTl5Tw-JOI1kv6t1hZl6i8gketpBhVZSTjhlurNAF15jykMVvj8Vx4z-KWYJoOemQqkg~ ) > > > ********************* > 👤 Community Spotlight > ********************* > > Collaboration in Pontoon just got a little easier. Thanks to > volunteer contributor Serah Nderi, users can now edit and delete > their own comments, while project managers can remove comments > for moderation purposes. This long-requested feature helps reduce > clutter, improve discussions, and makes collaboration smoother > for localization teams. > > Read more > ( https://clicks.mozilla.org/f/a/BS-2B3861DuET5-jKQp2bw~~/AAQRxRA~/CqXkFzn3xyfpm-eIkG_3osLGbxfVivEwRyh_icMmiL9Zl_0-ng-y8A_82Me5W4A_pQmWMNh5glImAF3GAo1PRt0zyfop02voiVjFdFW1c3xQnAM71G-uQHIL--LhGFkq70PsAQI8bjgDRV5NoK_t0sVxylyBEYT6cra5mU_qJlOc_XEffBGUU_ulrldSq3uTH8lhKsNoP31-hexVRzbWQbmjBWKbbMJaktPt9HtVz46icFKbeKpuR32tFK5hKFU7Z2aGp-DXCOrUBFXMhyOkdgyMf7umYPiNxCEwqUlerv1zPtyLYuKPWPy-BlwvkYc5Ro-MjU7KPNW8bQkhhW40XA~~ ) > > > Keep on rocking the free web, everyone! > > Community Teams at Mozilla > > YouTube ( https://clicks.mozilla.org/f/a/X3SHVH_xTh_rf52Vbcf-8w~~/AAQRxRA~/T6LI-c81uVgpymjlqFpZkPPMHFPKgHG5Go1ECxYnxd3LcSNJvotobrXxHWKFNDjssvHx5NtDZZIohMxoxm9CSYg1Zrz3Bnfte3N_ZUxNyEMzgo9ZM_MQmMYoVL0PSjmt ) Instagram > ( https://clicks.mozilla.org/f/a/qtXIWA2wqu5ges2F1gBY7A~~/AAQRxRA~/ut2ze1dSEViXApvbVcJqiQa6LlJWTaunEPOnkoZMas7kVS0Vt5fyuhf_o5dz3MsegSHXUdz_-qgveANkxeJH0jJrIJcrN4uPOsxjH6dfvb8dosrvKUWFodwNd1W8mMGn ) Twitter > ( https://clicks.mozilla.org/f/a/wGdsoZcNBidH3dKsCTm_Bg~~/AAQRxRA~/EAgKKuiaNdklwft6B1S4_zRs57NimmHsAFgR1Rkatl3fk39cUO9bUej8Zjg8ojZugUDCDbf5CYh8WGBUHIuNuqQjmr4KffLJByYJO5D1U8AVqmJ0sIgJhUN8yGaqb5gO ) You’re receiving this email > because we think you're neat, AND you subscribed to hear from us. > If our emails aren't sparking joy, we'll understand if you > unsubscribe > ( https://clicks.mozilla.org/f/a/ouDio7Oxk7A6W2Ni_TdqEA~~/AAQRxRA~/4r3Mh3wmQ0nW7h35bSbhYSs9vb99K4lBGvUCk9IZsu9-05t_BobWMuEWA733jcUuCa5AllU1x08zKHf8y0aCzLVoNFf8zuU2QYBLmk0m74uJAPjHf9-jKfd0nJWweDuY-RH6c6s_9dfIkKL2L7vj91KFg9d0yNW57C_mfvoclBXBOyTf_1mRlYNMw0RyMNfp ) > . > > You can also update your communication preferences > ( https://clicks.mozilla.org/f/a/ouDio7Oxk7A6W2Ni_TdqEA~~/AAQRxRA~/4r3Mh3wmQ0nW7h35bSbhYSs9vb99K4lBGvUCk9IZsu9-05t_BobWMuEWA733jcUuCa5AllU1x08zKHf8y0aCzLVoNFf8zuU2QYBLmk0m74uJAPjHf9-jKfd0nJWweDuY-RH6c6s_9dfIkKL2L7vj91KFg9d0yNW57C_mfvoclBXBOyTf_1mRlYNMw0RyMNfp ) > at any time. > > Mozilla logo ( https://clicks.mozilla.org/f/a/wAEgWYnqHsmpG0xJrVgUvw~~/AAQRxRA~/poFi7k_V-tewzvlxOuwlAbG1te-kYX8PqxdLE-Xwl3_oZtXYRNxsfyXKBJEmXshGt_RkoZA-ZDXdCbORVOLj9KxDbxKD1HwYLg3bolvj1LHsAanaaXNksbp3yTuJB_3d ) 149 New > Montgomery St, 4th Floor, San Francisco, California 94105 USA > > Legal ( https://clicks.mozilla.org/f/a/r-YRkQF4J_7o3fjvnWDePQ~~/AAQRxRA~/h57lIE0A-xHTDfdaf2jcYaEVYL_D9PqYkxh2ml3nbkTgWQE-uKnr4cp2z7ePxXOLm6qLGlTvJ0nx9TzJdkUCtNAZgyyIhS2SKtZ0mr0sg6m96INkUC7q9wOmfJDftklihA2Y07XBzcnmOjmyqrI6mQ~~ ) • > Privacy ( https://clicks.mozilla.org/f/a/BNNBiIbN8Rmkb2h6C7rNxw~~/AAQRxRA~/cQm94SVQS3Zy0hXyXbiSBGSqVeRPn7fmC-bPZiIjMRLUmkqAYunCa2Qwb3bcgF4pomzFBhPniAnml6xIVOO-xUfO6CYft85C2iHEp0lPq7ZWFVy6256ROrEo6hdZU_5c5qDcnaVAFZqV5H-51PUIYg~~ ) • Support > Mozilla Foundation > ( https://clicks.mozilla.org/f/a/biVg390cioOzT6o_YOUzFQ~~/AAQRxRA~/h57lIE0A-xHTDfdaf2jcYadBg7yi--ht_gTSv46knVgxJEAG-PlkFhmxtDzZY2IQemjNaGZ5FLztRdpAwl0pmTJLCwkuTEXDxEmJ8bRJ5FgKPPQ5pWHi-D-Lv8q9qlt6_LeT4K3-vHnkhdcf-VcZTg~~ )

Open 1

Spectrum has been blocked by Google,Microsoft, and Apple

I have been using Duck for email etc. Suddenly I can not send outbound emails. Contacted Spectrum and was informed that Microsoft, Google, and Apple have suspended coop… (और पढ़ें)

I have been using Duck for email etc. Suddenly I can not send outbound emails. Contacted Spectrum and was informed that Microsoft, Google, and Apple have suspended cooperation with spectrum. Because of this situation, Duck can not send emails etc. What can Mozilla do to rectify this situation and when? Mozilla is a great product. Thank you Jeff Herriman

Open 1

Dynamic backup

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler witho… (और पढ़ें)

is there any way to perform a dynamic backup of Thunderbird. By that I mean a regular (e.g. daily) backup of the profile or at least the mailboxes using a scheduler without closing Thunderbird down?

Open 1