Thunderbird Community Forum

Unable to log in at server. Told: Probably wrong confid, username, Password. Can't proceed, don't know what to do! Perhaps nearly there? Need your help. Thank you.

I rarely do any detail adjustments, if any, to Thunderbird so I am completely at sea on it! I have not been able to identify my Thunderbird version but must be recent.

I think I have managed to get almost there but need your help. I have so much to do but can't proceed with the work that desperately needs doing.

Your help would be much appreciated. I am not a natural PC worker, I have managed to extract myself from MS Windows because I don't need all their diverse complicated bits of software. I just want to get on and do the things that really matter. Linux, Thunderbird have been doing all I need. Using Linux and Thunderbird is a breath of fresh air Malcolm Sanderson.

Since yesterday when I open Thunderbird to check my bigpond emails on my laptop I get a message that says "Enter your password for mail.bigpond.com" - I've never had to enter a password in all the many years I've been using Thunderbird on my lap top. I can get the emails on my phone and on Telstra webmail but I prefer Thunderbird. Also get a message that says "Mozilla Thunderbird login timed out" When I put in the password I use for Telstra webmail it says "Host contacted sending login information" but then I get another message Login to mail.bigpond.com with user name [redacted] @bigpond.net au failed Retry...

Not sure if this is connected to not getting emails on my phone for a week and going in to Telstra yesterday where they fixed that problem...

WIN10のPCで、Thunderbirdを長年使用してきました（ささやかに寄付もしました）。３年前に故障したのでHPのPC（WIN11、M2のSSD内蔵）に変え、Thunderbirdをインストールした時にはそのまま何の支障もなくメールが開通したのですが、今回多分内蔵のM2のSSDの不調でか、WIN11が立ち上がらなくなりました。他のSSDに差し替えたところ、ネットその他のソフトのインストールや動作は回復したものの、Thunderbird による so-net のメールやり取りができなくなりました。 「メッセージ受信」しても「サーバーpop.so-net.ne.jpとの接続で認証に失敗しました」となってしまいます。何回か試し、DLし直したり、「認証方式がOAuth2になっているか」確認したりしても原因がわかりません。メルアドは「kjm@cf7.so-net.ne.jp」です。一つ思い当たるのは、インストールし直した時だったかに、「パスワードを入力」という画面が出てきたことです。前回の時はなかったので、自分のメモにもありません。新たに今はパスワードを入力するようになったかと、それなりのワードを入力したものの、「パスワードが違う」とはねられました。 このメルアドはいくつもの認証先や連絡先であり、このまま使用できなくなるのは大変困ります。どうか解決方法があればお教えください。メールが受信できない相談なので、お返事はこのページに表示されるのでしょうか？ ちなみに、苦し紛れに別のメールソフトをＤＬし受信しようとしましたが、やはり「認証に失敗しました-ERR[AUTH]Authentication failed.」となって受信できませんでした。

I empty the Spam folder regularly. However, usually shortly after, everything I deleted is back in the Spam folder again, along with any new spam emails. I have to go through all of them again each time to be sure there is no legitimate email in there as well. Why do the spam emails come back into the spam folder after emptying the spam folder?

Thunderbird does not display the icons like inbox, sent, etc at startup. I reinstalled the client and everything worked but when I restart it does show the icons or my mail. What setup am I missing?

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :) (I will when I can shoehorn the time.) My installation (64-bit) on the appropriate Windows version has had no problems for years, & updates have worked consistently (through both ap & OS updates, until this specific update.

My question right now is, has anyone else run into problems with this issue? I know it's not that much to go on, but I'm in a hurry & need to see if anyone else has experienced it.

TIA for any/all info. :)

Bill N.

For various reasons related to password confusion I decided to delete an existing gmail account from Thunderbird 153.6.0esr 32-bit. I then tried to open it again using the existing email address (having done this many times before with no problem).

But I get stuck at this stage as I am waiting for a popup and nothing comes. I've tried deleting history and cookies, changing browsers, checking OAuth2, etc as suggested in various places, but still I get this spinning wheel going on and on.

Any suggestions?

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can read it normally. Why is there not a setting to have all emails at one "zoom" setting? It would be really helpful!! Especially for us older users. Also, when I add a folder to my email, why can't I add it to the list of folders already there by default? Right now I have to add the folder to the inbox and then drag it down to the other folders. When I do this they don't go alphabetically, they go to the bottom of the list. They should drop into alphabetical order. Thanks for your help.

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "newly downloaded" and doesn't deserve the highest of visual markings anymore.

We're not talking about the read/unread bit here (the green dot and the grey numbers in the folder pane). We're talking about the "newly downloaded" aka. "new and unseen" bit (the yellow star/rhombus and the blue numbers in the folder pane).

When a new email arrives, it's marked as "newly downloaded" and the inbox lights up blue because of it. Fair enough. It's also unread, of course. I often archive emails right away without opening/reading them. But I have seen the subject line of course, and I have a pretty good idea of what the email is and why I don't read it. I have the message pane disabled, so I can easily select an email without it being displayed and being marked as read. In the past, I used the message pane combined with that "mark as read after 1min" setting.

Now when I archive the message, the archive folder lights up blue and when I go in there, the email that I just archived has a star/rhombus. But I don't want my archive folder to look interesting with a blue color only because I just moved an email into it. All the blue colors are supposed to be for things I haven't seen yet and still need to look at. In fact, any email I move to a place should not be able to make that place look blue. Blue color should be for things that appeared for other reasons.

I'm aware that switching folders (e.g. away from inbox and back to it) or restarting Thunderbird will clear this "newly downloaded" bit. But I'm not doing that. I stay in the inbox, I get emails, I read them or archive them immediately. And when a folder on the left lights up in blue (that can happen thanks to my filter rules), then I take a look at that one as well. My Thunderbird application runs for weeks.

New PC, Win 11, Adresses are imported, When starting new Mail, Autofill adress does not work, adressbooks is working- I find the adress there, with a klick on the adress I can start a mail- but automaticall fill in is not working. what can I do?

Thanks for a clue and help

I just updated to 159.0 TB seems to have a new annoying behavior. I have reproduced it on two different PCs.

I enter an address, then tab to the subject, and then the next tab should take me to the field where I can start typing my email. Instead it takes me to two horizontal blue lines just above that field. See image. The next tab takes me to the field where I can write. It's not a big problem but a new minor annoyance.

Thoughts? Am I missing something?

Mozilla/5.0 (X11; Linux x86_64; rv:153.0) Gecko/20100101 Thunderbird/153.5.1 Linux 7.0.0-42-generic #42~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 19 14:43:01 UTC 2 (Mint, Cinamon)

Was working well. Began trying to add profiles and could not seem to get that done. Gave up that attempt for now and thought all was well, until I went to send an email late Friday Nov 6, 26. Was challenged for SMTP password. None of the ones I tried seemed to work. The target SMTP machine is local, same subnet, postfix.

Using a backup Laptop as I feared my usual PC, Windows 10, might have been compromised and has been shutdown.

I'm at a loss. Other than change passwords on several machines, what are my options?

Hallo,

ich bitte um Hilfe, seit dem letzten Update von Thunderbird auf 159.0 (64-Bit) sind meine Mailaccounts verschwunden. Eins konnte ich wieder einrichten, das von T-Online bringt als Fehler ständig "Fehler bei der Authentifizierung" obwohl alles korrekt ist. Thunderbird kann sich automatisch die Serverdaten für IMAP holen, aber sobald ich das Passwort eingebe kommt der Fehler. Das Passwort habe ich jetzt bereits geändert, dennoch funktioniert es nicht. Was kann ich tun?

I use HTML as my signature. It has been working just find, but lately when people reply to me, their messages were coming in blue text. So today I changed the: Settings > General > Plain Text Messages > Quoted text formatting from blue colour to black (I have no idea how that was set to blue in the first place). that is all I did. Image attached of the change I made.

In any case, after that, when I tried to send a new email my HTML signature no longer displays the correct font (Pristina) but shows only variable text. The HTML file is not corrupt, it still looks fine in the actual file I saved, but, Thunderbird is changing it somehow. Even when I look back at sent files, Thunderbird is showing me the variable text and not Pristina.

Any assistance would be much appreciated. With thanks, NM

My two Optimum email accounts (POP3) stopped sending messages. See attached error message. They are still working on a different computer with the exact same settings and Thunderbird version (Windows 10 on both too). I also have Outlook and Gmail accounts all still sending fine. Sending from troubleshooting mode and clearing the startup cache didn't help. Any clues what I can try?

I have had problems accessing my email server (EveryMail). Problem started about 2 weeks ago. Was no problem before. I am using unified folders. Sometimes a folder property (inbox for instance) shows all email accounts but nothing selectable. Other times an account might have only inbox selectable, other times all account labels are visible. Selecting options for deleted folder only shows inbox for most email accounts. Similar for spam.

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Moderator Notes:

• need a performance profile https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

I can not down load Emails from Yahoo to Thunderbird. Every things was fine as of Aug 26th. On Aug 27th with no changes to any system settings the Yahoo Emails would not down Load. I am running Win 10 on my system. I disabled the antivirus. Reloaded Thunderbird - no effect.

I have since deleted Thunderbird and then reinstalled latest version of Thunderbird (154.0) . I re-entered my password. I checked the OAuth2 settings and they are set as described in the support article "OAuth2 Authentication for Yahoo, AOL and ATT".

Message bar at bottom of Thunderbird screen shows: Myaccountname@yahoo.com:Downloading message 1 of 7 The emails do not down load - then after a few minutes - a no messages to download message flashes and then blank - nothing

I am out of Ideas. Anyone?