Addons and themes no longer downloading
ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?
All Replies (5)
That may be caused by security software. ESET was a recent culprit. You have to disable the software or add mozilla. org to its trusted list. Updating the security software may also fix the issue.
i don't use any antivirus or security programs, i have also tried uninstalling and reinstalling firefox, still no fix. i checked windows firewall, firefox is allowed to go through.
You could troubleshoot. It may be a problem with one of your present add-ons. You could also try a new profile. If that solves the problem, you can transfer data from the old profile but you will have to reinstall add-ons.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
i had reset firefox to be fresh and have no addons and the problem still happens, i even tried another account and signing out completely, still no fix
Corrupt extension files Open your profile folder: Click the menu button, click Help and select More Troubleshooting Information. ... Click the Firefox menu and select Exit. Click the Firefox menu at the top of the screen and select Quit Firefox. ... Delete the following files: extensions. ... Restart Firefox.
This May Help, Peter