Firefox Community Forum

Hello, I have formatted my laptop and downloaded firfox, but I'm not able to restore my old bookmarks and passwords after I signed in to my account and sync. Could you help me with this and thank you.

Why wouldn't 'BOOKMARKS" be the first (1st!) option instead of stupid never used history? Who let their 3 year old make this change??? I could not find a way to remove history from this useless section...only BOOKMARKS should be easier to find since we all use it the most.

The Bookmarks is the MOST important AND MOST OFTEN USED feature and should be back on top...so annoying and unnecessary!

In the previous version, whenever I clicked sync, my browsing history was updated automatically. Why is this no longer working after the recent update?

I always use Firefox on my 2 devices (PC & laptop) and keep them synced. However, after the latest Firefox update, the sync feature stopped working. My Firefox history from the past two days/yesterday on my PC has not been synced or imported to my laptop

I downloaded and installed Firefox. I've set up an account. But nowhere does it show me, or tell me, how to "open" Firefox and start browsing. There is no "search bar/window", just the address window at the top. I'm getting close to deleting the whole thing because it is needlessly frustrating.

Здравствуйте! Перестал работать встроенный VPN в баузере. До этого все исправно работало. При попытке включить, просит войти в аккаунт. После входа в аккаунт открывается новая вкладка, пишет, что удалось войти, однако сам VPN не включается

I'm not sure how long this has been happening (maybe at least a month), but my browsing history isn't syncing properly between my desktop and phone. Previously, my desktop history was syncing to my phone, but not vice-versa. Bookmarks, passwords and tabs are syncing perfectly fine. I've tried enabling/disabling sync settings and signing out and in again and now my phone history is syncing to my desktop, but my desktop history has stopped syncing to my phone. While having the full browsing history on my desktop is preferable, it would be ideal for it to show up on both my desktop and phone.

My hardware is low end from 2016, Pentium 3825U, HD Graphics, and 4gigs of RAM. In the old times, the browser was fast, but this year it has slowed down so bad. I needed to switch to Thorium browser because Firefox became so heavy, using too much RAM and CPU. Please make the browser light, fast, and good for old systems again! (I want to use Firefox back)

The autocomplete dropdowns for form fields have recently changed appearance, and I strongly prefer the previous, simple design.

The new version has:

• Clock icons next to autocomplete/history entries
• Much more vertical padding, making the list unnecessarily large
• Rounded "pill-shaped" highlighting when hovering over an entry

The previous autocomplete list was much more compact and clean, without the clock icons, excessive padding or rounded hover backgrounds.

Is there currently a setting, `about:config` preference or other supported way to restore the old autocomplete list appearance?

Ideally, I would like to use the previous style:

• No clock icons
• Compact rows with the previous amount of padding
• No rounded/pill-shaped hover effect
• Otherwise retain the existing autocomplete functionality

If there is no setting to restore the old appearance, could an option be added to allow users to choose between the old and new autocomplete UI?

The last response was 14 August for numerous queries. All still outstanding in my support log. Am I looking at yet another failing brand that didn't adapt and whose market share crashed ? Just looking to get out now and find another browser. Astonishing. The bad moves and mismanagement... All there to read about from business analyses sites. Unbelievable.

The Firefox Browser crashed three four times last week. Mozzila Support team after study, gave a comment that RAM capacity is Low( 4 GB in my case , laptop). Does it sound OK? Why it does not happen with Chrome or Microsoft One edge Browser? I asked this to Google Gemini. The answer is as given below: Yes, the Mozilla Support team’s explanation sounds entirely accurate.A capacity of 4 GB RAM is extremely low for a modern laptop running an operating system like Windows 10 or 11 alongside modern web applications. The operating system itself routinely consumes 2 GB to 2.5 GB of RAM just to keep your computer running, leaving very little leftover memory for heavy multitasking. Both Google Chrome and Microsoft Edge use built-in "efficiency modes" and aggressive tab-sleeping algorithms. When your computer begins running out of RAM, Chrome and Edge will silently put inactive tabs to "sleep" to free up memory before the browser crashes. [1] (https://www.superchargebrowser.com/library/firefox-vs-chrome-ram-usage-2026/) Good Solutions to Fix the Crashes- 1. Software Adjustments (Free & Immediate)If you want to keep using Firefox smoothly on 4 GB of RAM, you need to minimize its memory footprint:Reduce Firefox's Content Process Limit: By default, Firefox uses multiple processes for performance. You can lower this to restrict its memory use:Type about:config in the Firefox address bar and press Enter.Accept the warning.Search for dom.ipc.processCount.Double-click it and change the value to 1 or 2. This forces Firefox to use fewer system resources. [1] (https://en.wikipedia.org/wiki/Firefox)Enable Memory Minimization: If the browser starts slowing down, type about:memory in the address bar and click the Minimize memory usage button under the Free memory section.Use a Tab Suspender Extension: Install a lightweight add-on like Auto Tab Discard from the Firefox Add-ons store. It mimics Chrome's behavior by automatically putting background tabs to sleep.Turn Off Hardware Acceleration: Sometimes, your computer's integrated graphics conflict with Firefox under low memory conditions. Go to Firefox Settings > type "hardware" in the search box > uncheck Use recommended performance settings > uncheck Use hardware acceleration when available. [1] (https://www.reddit.com/r/firefox/comments/1pp9z79/firefox_using_massive_amounts_of_ram_and_slowing/), [2] (https://www.youtube.com/watch?v=EtXt_jw2tww). This Method I tried, but did not work-Firefox to use fewer system resources. Can you suggest how to reduce or minimize its memory footprint?

Hello,

I recently opened Firefox and noticed that all my data (bookmarks, saved passwords, and history) is completely gone. I didn't make any changes or delete anything myself.

Could you please help me understand what happened and how I can recover my lost data?

Thank you.

Yesterday, I could log into my credit union account with Firefox on my Win10 desktop; today, after a Firefox update, I can't. I switched to Chrome, and logged right in. Called the credit union and was told it was the new Firefox update. Can I switch back to the prior Firefox version? Thanks!