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Firefox launches a new webpage, when trying to enter number from authenticator

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Hello, thanks for any help.

I am trying to initiate a Mozilla scan on my iPhone, where Firefox is installed. iOS is 18.7.2.

I begin my login to my Mozilla account, and then in the next window, Firefox (correctly) calls for my 6 digit code from my Authenticator.

BUT, when I "leave" the Firefox page, to go fetch the code, Firefox keeps opening a new webpage, and I lose the page where I would enter the 6 digit code.

I had the WSJ.com as my homepage, and changed this back to the Firefox homepage. This did not solve the problem

I'm exhausted. I'm not a techie, but not a newbie either (after many years).

Hello, thanks for any help. I am trying to initiate a Mozilla scan on my iPhone, where Firefox is installed. iOS is 18.7.2. I begin my login to my Mozilla account, and then in the next window, Firefox (correctly) calls for my 6 digit code from my Authenticator. BUT, when I "leave" the Firefox page, to go fetch the code, Firefox keeps opening a new webpage, and I lose the page where I would enter the 6 digit code. I had the WSJ.com as my homepage, and changed this back to the Firefox homepage. This did not solve the problem I'm exhausted. I'm not a techie, but not a newbie either (after many years).

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