Firefox Community Forum

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être manquant ou inaccessible" Pouvez-vous m'aider. Merci par avance M.A.KRECHIEM [edited email from public community support forum]

I am unable to get Verizon to verify my account when I am using Mozilla Firefox. I can get Verizon to verify my account if I use Google Chrome or Microsoft Edge, but I would rather use Firefox. Can you help?

Raymond Birch

I installed Firefox on my new computer. It imported setting from Chrome. That's not what I wanted at all. Now, I can't get rid of that information that was imported because it synced. How do I get rid of this data permanently? I have Firefox on my old computer but I don't want to connect online for fear it will sync and contaminate my other Firefox installations. How do I clean out my online profile?

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My question: how do save a username on Firefox for a website without saving a password because I do not want to save the password?

Firefox has simply....gone from my PC. I have been using it for years, moved from device to device and have lots of history, favourites, browsing history etc etc...and many passwords stored within it.

I was using it just last night, but today, following a windows update it's just disappeared! When I re-downloaded and signed in none of my settings or passwords have reappeared...this is a bit of a disaster for me, please help!

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

When I type in a Google search in Firefox, a red dotted line (not the wavy red line from Firefox's spell check; spell check is disabled) appears. What exactly is this red dotted line? Can I show or hide it in settings? Can I change the setting in about:config? Please help. It's very annoying.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

This issue just started recently, say within the past 2 weeks Mid September forward.

Only happens in Firefox, Chrome not having an issue. Open Facebook tab and it opens fine then after 10-30 seconds, it crashes with this error "This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page."

Have disabled all extensions, cleared cache multiple times with no success.

Appreciate any other suggestions on fixing as I'm not a big fan of Edge. Old school. lol

Thanks - Dan

Firefox 143.0.3 on Windows 11 24H2. I normally run my browser window full vertical height of the screen (but not maximized). If my PC goes into screen save due to lack of activity, each time I return and it comes out of screen save, the bottom of the Firefox window has risen vertically by about 15-20 pixels, and there is now a gap between the bottom of the FF window and the bottom of the screen. If I go in/out of screen save again, then the gap increases again as the windows shrinks further. The top of the FF window doesn't move, only the bottom.

This problem doesn't happen with the window size of any other app that I use if I size the window the full height of the screen and go in/out of screen save - eg the Thunderbird window remains the full height of the screen.

Any suggestions on a possible cause and how to fix the problem? It isn't just the latest version of FF that has the problem - it was also there with previous versions.

is there a way to prevent HTTP Basic Authentication dialog from stealing focus in about:config? It can be really annoying if a site logs me out randomly while working in another tab. Chromium browsers does not do that

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies, pages, etc. I need to print. Now, the preparing preview page does not load the email I'm trying to print, and then I get the "firefox has crashed" dialogue box appears.

Hopefully this may reach Mozilla Connect maintainers/developers. After posting a topic or a comment in Mozilla Connect, I struggled to find it. Somehow I found out there is a page "My Unmoderated Items", which is not referenced from my account, from main menu or anywhere reachable. Once you know the link or leave it open, it looks fine, but finding the page again is a real struggle.

Would you please add "https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea" to all relevant menus so that the user can find it easily?