Firefox Community Forum

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

I get an error (Sorry, the video player failed to load.(Error Code: 101102))when I try to watch vids on weather network. No problems on other sites (youtube etc.)) Is there a fix for this??

Thank you Rick

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

Trying to sync my old PC to my new PC by using sync to my iPhone and then back to the new PC Following online instructions for phone to PC but the instruction to go to the menu and tap Sync and save data does not exist. I’ve already downloaded Firefox on my iPhone but it keeps asking me to download Firefox Very frustrating. Please help, thank you.

The NY Times home page has taken to​ animating many of their illustrations. I would like to prevent that; they​ sometimes cause Firefox on my Windows 11 system to freeze for​ periods of varying length, and I simply don't want them. Their helpbot suggested restarting FF and clearing the cache, both​ proved useless. Changing the setting in Firefox to block audio & video has no​ apparent effect. Videos still play from the NYT page and the browser​ still freezes. Is there a way?

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

firefox is not displaying all characters on a page. Then, the missing characters suddenly get filled in. I have disabled all extensions thinking that is the probable problem, and it seems to work short term. But then it start up again. Have to reload a page, and sometimes THAT doesn't even work. Yesterday, I removed and reinstalled firefox. It was OK for about 1 hour, but now the problem is back. It only seems to be firefox (default browser). Now, hope this helps. I just got an email (Thunderbird) with no content except for a black block then appears and disappears. Have you ever heard of these things happening? P.S. As I type this, characters are starting to disappear....Oh! There back now. Chrome does not seem to have this issue, but I rarely us it (browser of last resort). Microsoft edge browser started intruding about 3 months ago. Comes up as my default browser? (I do not load it ever!). Things are getting really screwy. Hope you can help. P.S.S. as I get ready to send this to you, about 25% of what I have typed is no longer showing.

I've ALL Mac. Desktop, laptop, i-pad, i-phone - oh, and I've got a Lenova for an exercise program that's in the mix. I can't seem to get any syncing done. I see notices that it's happened, but the tabs on none of the devices line up. I also tried syncing with/to/from my iphone. I got you QR Code and had to use the Iphone camera to scan it in. I got a message that I have to do it from within Firefox - but all I can get there is something KROLL. And that's an internet URL/page. I can't find a way to scan the QR code with that app hogging my screen. I've attempted to scroll/dump that tab but when I open up Firefox again...it's still there.

I am a non techy and a firefox user for many many years,,, But so slow loading pages.. I quit fiorefox and come back and its OK for awhile and then slow again... I've deleted cache, i've started in safe mode. and refreshed and lost my theme... Before I go to Chrome help this non techy... running a pretty new imac and sequoia and will go to tahow soon. Can you help?

heres what the error page says:

" We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more"

cookies are enabled, i whitelisted google and youtube, i clear cache. the only thing that works is if i clear cookies for youtube, but then i have to sign in again. and this is reset next time i open firefox.

When opening Netflix or Amazon Prime in Firefox 143.0.4 (64-bit) my display shuts off. This does not happen when viewing other video websites like Twitch or Youtube.

I can switch to another display port on my video card to get my display back, however, if I go back to either of those websites and login my display shuts off again. This does not happen in other browsers; I have tested Chrome and Brave. I have disabled hardware acceleration with no change in behavior. I have reset the settings of my browser with no change in behavior. I have disabled and re-enabled the privacy setting "Play DRM controlled content" with no change in behavior.

Why is Firefox shutting off my display when going to these websites?

My internet browsing gradually gets slower over time. By the end of a day or a couple of days, it is unusable. The problem isn't bandwidth. A speed test shows that throughput is absolutely normal. It's the browser response to navigation. ie clicking a link, typing a URL into address bar, etc. and having to wait minutes for the page to start loading.

If I quit the browser and re-open, everything goes back to normal.

Any ideas what might be the problem?

I have searched Firefox, my browser, ATT Yahoo mail, and I cannot find the source of this message & how to get rid of it. I realize it is some kind of security app but I haven't been having issues with my email that haven't been addressed quickly. I use security programs that seem to work well, so this added app or whatever it is does not work well for me. PLEASE HOW DO I GET RED OF IT? I will be eternally grateful if you can help me or direct me to someone who can. I have tried CHAT but it won't allow me to paste a picture of this message. I've looked for a support phone number that can help, but I can't find one.

Thank you, Pat Smart spendrift1@prodigy.net

woke up after doozing watching a yt video and on my pc i couldn't oppen firefox and it kept crashing so i just booted my pc again

After that i could open firefox but it had a yellow simbol on the three dot setting sections that stated "new tab has downloaded a new component"

i searched online and they said it could be an hijacker i refreshed firefox and run an anlysis with the base windows antivirus

the antivirus say's i'm clean but i still kinda unsure:

  was it really an infection? i ask myself if it could be just a firefox bug i checked extention before refreshing and the only one was 7tv and nothing else

  if it was an hijacker how can i fully know if i'm clean? what better steps can i take?

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

still having spinning circle issue while watching Fox News.

https://www.foxnews.com/world/israeli-hostages-reunited-families-emotional-moments