Firefox Community Forum

Hi, I'm pretty sure the email I am signed in with now is what was tied to all of my bookmarks in Firefox but I had to do an account recovery and I did not have my key. When I was able to sign back in and hit the sync button nothing updated.

I am really, really hoping I did not lose everything here... is there anyway I can recover my bookmarks/passwords?

Using iMac with M3 chip. Latest system software: Version 26.5.2 (25F84). On latest Firefox update.

I am no longer able to log in to my bank using the Firefox browser, BUT am able to log in using the Apple environment...ie Safari, and iOS. I'm a longtime customer/consumer of both Firefox and the bank, and this is the first time I've been unable to log in. I prefer Firefox over Safari, but my bank was recommending that I use another browser...like Safari, Chrome...etc. What do you think is the reason for what I would assume is a software compatibility issue? This was the message left on the screen: "Requested URL was rejected."

Any help would be nice to keep me from using Safari...

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

I have picture-in-picture disabled, but when I play a video in one tab and switch to any other tab, it will popup in the corner anyway. Closing out of it pauses the video, and when I then start the video again and try to go back to the other tab it pops up again. This is very annoying when I am just trying to listen to a video in the background and can't stop it from covering part of my screen when I am trying to something in another tab.

Is there anything else I need to disable to prevent this? I don't understand why I'm still seeing picture-in-picture when I have "Use Picture-in-Picture" checked off.

When I use ChatGPT in the Firefox sidebar, I can open a conversation normally. However, when I hide the sidebar and then show it again, ChatGPT leaves the conversation I had open and returns to the main page.

The conversation is not deleted from my history, but I have to find and reopen it every time I hide the sidebar.

Is there a setting that allows the sidebar to keep the same ChatGPT conversation open after hiding and reopening it? Is this normal behavior, or could it be a Firefox bug?

I am using the latest version of Firefox on Windows 11.

Hello there.

Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebsite is not loading, freezes while played or while exiting full screen mode. All of these freezes the browser - the site cannot be refreshed, links does not work. The only way is to close the tab with the freezed page or kill the Firefox process in windows Task Manager. Refreshing, re-installing, deleting or using different profile don't work. Same with add-ons. Seems like the issue lies within the browser and it started to appear since last update.

There is a website that when I visit it , it Firefox prompts me if I want to grant it access to Local Network Devices. The page continually refreshes, so the checkbox to "allow always" unchecks in a fraction of a second after I check it.

The result is the site is only temporarily allowed to connect to Local Network Devices but I want it to be permanent.

Since I cannot check the "always allow" checkbox, I'm looking to manually grant the website permission. Looking at Settings->Local Network Devices, I don't see a way to add a website to the allowed list.

Is there a work around I can use to achieve my goal? Perhaps something I can edit in about:config?

A little over a week ago I logged on asking a question related to the inability of the download I had made of the current version of Firefox to install on my new windows 11 Pro laptop. There were a couple of answers, the last of which was posted by James, who is identified as a Moderator.

I made not of his response, logged out of the forum and followed his instructions. I found that he had accurately diagnosed the problem and had responded with a very successful answer.

Over the following week I attempted several times to log back onto the forum and replying to his response to thank him for his assistance and let other forum members know that his effort was appreciated.

At no time was I able to return to my question, find his response and properly thank him for his effort. Each time I returned to my question I was blocked from doing anything other than reading my question. I could not even access the replies..

That is not in the interest of the forum's users and is an insult to the hard working moderators whose efforts must be duly acknowledged and lauded.

I suggest that some changes to this website are due and whomever the powers may be that make stupid decisions which maybe harmful to its users should be given the heave-ho and be returned to that unspeakable place from which they evolved.

Thank you James. You did an excellent job and should be commended!

Hello Firefox Support Team,I am facing a persistent issue where Firefox is unable to open or connect to any Public IP addresses, resulting in a "Connection Reset" error. This issue happens simultaneously on two different operating systems: Windows and Linux (on the same network).Interestingly, the same Public IP addresses open completely fine and without any issues on Google Chrome.I have already tried the following troubleshooting steps, but none of them resolved the issue:Disabled HTTPS-Only Mode completely.Disabled Secure DNS (DNS over HTTPS).Changed Network Settings to "No Proxy".Set "security.tls.version.min" to 1 and enabled deprecated TLS.Disabled HTTP/3 and HTTP/2 in about:config.Performed a full Firefox Refresh (Safe Mode / Default Profile).Since the issue persists across different OS platforms only on Firefox, it seems to be related to how Firefox handles direct IP handshakes compared to Chromium-based browsers.Please advise on how to resolve this. Thank you.

As of yesterday, I have a message on Inspire.com which says Opt-Out Signal Honored It even says that before I log in. They are checking at their end, can you please help me? This is the only website that I receive this message.

Also, I am receiving more and more pop-ups that say WARNING SECURITY RISK "Be careful. Something doesn’t look right."

"Firefox spotted a potentially serious security issue with tracenep.bidprism.com. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails." Some are websites I use, some are not. I don't remember adding this to my list or changing any of my extension settings. Please Help.

Thank you very much.

When accessing my Yahoo account within Firefox v153, under Yahoo's Current sign-ins my current device (My PC) shows as "Unrecognized". Yet when I sign in to the same Yahoo account using Chrome my current Device (same PC) shows as "Trusted". Since there's no Yahoo help (I've exhausted all articles and that AI Chat bot) this is boils down to a Firefox issue. Images attached.

This article: https://support.mozilla.org/en-US/questions/1283074

I don't believe it even comes close. The traces in re: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\cache2\entries

It all stopped going away with Wide Disk Cleaner after we began using Windows 10 several weeks ago. Under Win 7 Pro all those files were deleted.

Firefox has nothing I have ever seen that will clear ALL traces beyond the limited things the interface allows you to clear.