Authentication error (Outlook)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look on… (daɗa karatu)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look online for the solution, but haven't found it.

Anyone able to help

Open

New Install on Win 11 will not send emails.

Hi all I have recently installed Thunderbird on a PC that didn't have an mail program. Its Win 11 and includes Malwarebytes and Norton 360 for security Thunderbird 154.0,… (daɗa karatu)

Hi all I have recently installed Thunderbird on a PC that didn't have an mail program. Its Win 11 and includes Malwarebytes and Norton 360 for security Thunderbird 154.0, (64 bit)

I followed the set up as I have done many times before and previously had no problem. I am using Plusnet and have set incoming mail as POP3 on port 995. I have set outgoing mail to SMTP and port 465 ( plusnet recommended 587 doesnt work at all) I have set my login name and password. Security is SSL/TLS

Incoming mail is received normally Outgoing mail asks for my password as on attachment Entering a password doesn't work and results in another error message

Any suggestions? Cheers Keith Keith

Any suggestions

Open 2

Cannot sync calendar with iPhone

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr) I am trying to use the Apple calendar server to sync with. Using t… (daɗa karatu)

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr)

I am trying to use the Apple calendar server to sync with. Using the Create New Calendar dialog box in Thunderbird, then applying the Apple-assigned password, Thunderbird returns "Could not find calendars at this location. Please check your settings."

I would appreciate help with this.

Open 4

Thunderbird Not Downloading Messages

I'm using Thunderbird v128.8.1esr. Over the last week or so, suddenly it stops auto-downloading messages. When I try to manually download by clicking "Get Messages", not… (daɗa karatu)

I'm using Thunderbird v128.8.1esr. Over the last week or so, suddenly it stops auto-downloading messages. When I try to manually download by clicking "Get Messages", nothing happens. I had to reboot my machine to get it working, but yesterday it happened again and restarting the application allowed me to download.

Open

送信したメールが送信トレイに残らない。

送信したメールは「送信済みファイル」に残っていましたが、急に残らなくなりました。 サイトを見て「送信済ファイル」のフォルダ名をsentに直そうとしましたが変更できません。 フォルダのアイコンは紙飛行機ですが、フォルダの名称の問題でしょうか。 また、設定→アカウント設定→送信控えと特別なフォルダー の”返信元のメッセージと同じフォルダに 返… (daɗa karatu)

送信したメールは「送信済みファイル」に残っていましたが、急に残らなくなりました。 サイトを見て「送信済ファイル」のフォルダ名をsentに直そうとしましたが変更できません。 フォルダのアイコンは紙飛行機ですが、フォルダの名称の問題でしょうか。 また、設定→アカウント設定→送信控えと特別なフォルダー の”返信元のメッセージと同じフォルダに 返信を保存する”にチェックしましたが、それでも残りません。 対処方法をご教示ください。 よろしくお願いします。

Open

Can't delete messages from Inbox by right-click > trash can icon; have to drag them manually to Trash

I use IMAP to grab my mail, if that's important. In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and select… (daɗa karatu)

I use IMAP to grab my mail, if that's important.

In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and selecting the trash can icon, has stopped working: the message disappears for a moment, then reappears. I can delete it by dragging it to the Trash folder in the folders pane on the left.

I've followed the instructions given in several postings here, including deleting the Trash and trash.msf files, doing that and then creating an empty txt file called Trash (no .txt), and using Repair Folder.

It just now occurred to me to disconnect from the Internet and try to delete a message. It worked fine?!

Open 9

Thunderbird 154 PDF preview prints blank pages

Suddenly since Friday 21.08.2026 morning every single person in our company started to call the IT department that their Thunderbird client is printing out blank pages (w… (daɗa karatu)

Suddenly since Friday 21.08.2026 morning every single person in our company started to call the IT department that their Thunderbird client is printing out blank pages (white pages) instead of attachments from emails.

What is happening -> Employee gets email with PDF attachment -> clicks to open it in thunderbird print preview -> prints -> blank page comes out.

What works -> Downloading the PDF and printing it. Opening the PDF in any other browser than Thunderbird and printing it.

No settings or updates were changed and it's a big issue affecting multiple computers.

What I tried doing -> Trying different printer (No fix), Resetting print settings in thunderbird (No fix). Trying other PDF attachments from older emails (No fix). Looking at print settings in windows (Which I didn't change since it only doesnt work in Thunderbird).

Problem is that on thunderbird in my office, This doesn't happen. We have the same versions and settings.

I tried opening the error console while opening the PDF and on computers where it doesnt work it shows me an error with along the lines of "This document is open in compability mode due to **** header <doctype html>" Something like that but i would have to check again.

I don't get this error on my personal PC.

Solved 4 26

[Known Issue] Thunderbird printing empty PDF files.

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171 I've found out that on both Linux and Windows since the last update (154… (daɗa karatu)

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171

I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF.

To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.

Open 3 5

Thunderbird donation receipt is truncated on the right - why?

Sometimes an email I receive contains text whose right margin and text is chopped off. I thought this was because the emails were formatted for Google's gmail, but I just… (daɗa karatu)

Sometimes an email I receive contains text whose right margin and text is chopped off. I thought this was because the emails were formatted for Google's gmail, but I just received an email from Thunderbird itself that is truncated this way. What's going on?

I'm enclosing a screen shot. I can also send the .eml file if that's helpful.

Open 2

Cannot reach referenced URL's

This past week I started having a problem accessing URL's embedded in my emails from the Thunderbird interface. When clicking on the URL reference, nothing happens. I h… (daɗa karatu)

This past week I started having a problem accessing URL's embedded in my emails from the Thunderbird interface. When clicking on the URL reference, nothing happens. I have not changed anything in my settings recently. Running Windows 7. I know my email server is working since this works when using my AT&T mail handler. I did have an issue with a Trojan virus that was cleared up with Malware program (i hope). I checked all the parameters of my mail handler and saw nothing that might cause this problem.

Open 6

block advertisements in my emails

Block advertisements in my emails, I hate this advertisements they pop up everywhere, when I type subject in my emails instead of to appear the subject contect the gambl… (daɗa karatu)

Block advertisements in my emails, I hate this advertisements they pop up everywhere, when I type subject in my emails instead of to appear the subject contect the gambling advertisements will pop up it is very frustrating

Open 1

Migrate Gmail to Yahoo in Thunderbird for Android

Hello, I hope everyone here is doing well. I am trying to change from Gmail to Yahoo. I am using Thunderbird to migrate my Gmail account's emails to my new Yahoo account.… (daɗa karatu)

Hello,

I hope everyone here is doing well.

I am trying to change from Gmail to Yahoo.

I am using Thunderbird to migrate my Gmail account's emails to my new Yahoo account.

My Gmail account has thousands of messages, including numerous photos and other attachments.

My laptop doesn't have space for the app and everything necessary for the migration.

How can I use the Android app on my phone to accomplish this instead?

Please let me know as soon as possible.

Thank you so much!

Open 6

Thunderbird lauches with No Response

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account. Today when I launched TB it comes up with blank screen with No Response on th… (daɗa karatu)

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account.

Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload.

I have tried launching with Thunderbird -P and it only shows default account named default.

- other places show 3 accounts with one having -release

--Users\myuserID\local\Thunderbird\profiles:

   9qflpwnsdefault
   8593y64.default-release
   fsomy6as.default

--Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above.

I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result.

Any ideas on how I can get TB to load correctly and show me my emails?

Please let me know if you need additional information.

thank you, George

Open 3

Thunderbird profile folder has disappeared

Hello. Thanks in advance. I spent a couple of long evenings deleting a few thousand sent emails from Thunderbird in order to free up some memory on my notebook computer … (daɗa karatu)

Hello. Thanks in advance. I spent a couple of long evenings deleting a few thousand sent emails from Thunderbird in order to free up some memory on my notebook computer and then intended to create a new backup profile. However, when I tried to do so using the Thunderbird Export tool an "unexpected error" occurred and I discovered that there was no longer a Thunderbird profile folder in Windows/Users/[my name]/appdata/Roaming or Local. When I used the Troubleshooting Information tool to look for the folder under Application Basics/Profile Folder, clicking on 'Open Folder' did nothing. The location is seemingly 'unavailable' for no apparent reason. Thunderbird still opens and closes normally, I can send and receive emails and all my emails are still there. I have an older backup profile stored on a removable disc, but it pre-dates the mass deletion of sent emails. My question is: if I install Thunderbird on a different PC and import this older backup profile, I presume all the emails I've just painstakingly deleted off my PC will reappear, but can Thunderbird connect to the server and download my stored emails as they were most recently saved (without the thousands of unwanted sent emails) so I can create an up-to-date profile? Thanks in advance for any advice.

Open

missing email from flders

In my imap email account I have a folder called Archives which has several subfolders, named by year, where I have been archiving messages for years. All the folders are … (daɗa karatu)

In my imap email account I have a folder called Archives which has several subfolders, named by year, where I have been archiving messages for years. All the folders are still there but they are empty. I can't be sure of when this happened. Any ideas?

roger

Open

Task support via multiple Devices

Hi everyone. I have setup Synology Calendar on my NAS, and I am now able to Sync my calendar across multiple devices. While events in calendar sync, I am unable to creat… (daɗa karatu)

Hi everyone. I have setup Synology Calendar on my NAS, and I am now able to Sync my calendar across multiple devices. While events in calendar sync, I am unable to create tasks that will sync to all devices, and have the "Please select a calendar that supports tasks" at the bottom of the panel on my calendar panel.

I see there is discussions for this same situation, but for syncing Google accounts.

Does anyone know if I can do this in Thunderbird or do I just live with events working?

TIA.

Open

Password verification login issues.

I am trying to set up an icloud email account on Thunderbird & it says "Unable to login at server. Probably wrong configuration, username, or password. I know I have … (daɗa karatu)

I am trying to set up an icloud email account on Thunderbird & it says "Unable to login at server. Probably wrong configuration, username, or password. I know I have username & password correct. I also checked the server settings listed by Apple, Those are right as well.

Open 1