Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Addon page does not load.

  • 5 amsoshi
  • 0 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga Basavaraja G

more options

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox deleteting all firefox related files. The problem still persists. Other than this all the using browsing I do are all working fine. Just this extensions I cannot browse. When I click the extension icon by default it shows some extensions, I can Install them. The problem is I can not browse them. Even the recomendation tab is also empty.

PS: I am using firefox on manjaro linux.

After recent update, I can not browse any addons. The site https://addons.mozilla.org does not open, shows the connection timed out. I uninstalled and reinstalled firefox deleteting all firefox related files. The problem still persists. Other than this all the using browsing I do are all working fine. Just this extensions I cannot browse. When I click the extension icon by default it shows some extensions, I can Install them. The problem is I can not browse them. Even the recomendation tab is also empty. PS: I am using firefox on manjaro linux.

All Replies (5)

more options

I'm sorry to hear about being on Manjaro.

Helpful?

more options

Just kidding, but try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

An gyara daga jonzn4SUSE

Helpful?

more options

Troubleshoot mode also has same issue. And firefox-bin opens the addons page but does not install.

Helpful?

more options

What desktop? X11 or Wayland? What are you trying to install? Provide a link to the add-on. Also see if you have the same issue under a different user account and maybe try your OS on a live usb stick.

Helpful?

more options

I am on a X11 desktop. I want Grammarly and Mendeley web importer extensions. It's not these two specifically, I can not install any addon. And the same issue persists with different account. I tried resetting, this also did not help.

It is like the add-on site is blocked. It just does not open. Always ends up in 'The connection has timed out'.

I installed the extensions in my macbook's firefox and sync the settings in my linux firefox. This downloaded and installed them. Kind of a workaround.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.