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Why can't firefox tell why it crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by achtert

achtert
achtert
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I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs.

At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply

"The crash reports indicate a possible hardware acceleration related problem. "

When a crash reports such information, why a normal user can not read this crash report which is sent?

I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs. At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply "The crash reports indicate a possible hardware acceleration related problem. " When a crash reports such information, why a normal user can not read this crash report which is sent?

All Replies (2)

kobe
kobe
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The crash reports are listed in about:crashes, and clicking those give you info.

SEE: Troubleshoot Firefox crashes (closing or quitting unexpectedly)

achtert
achtert Question owner
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Thanks for the hint, I never found the point to go to the website and view the crashreport. It would be better FF would show the report before/after sending.